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The City of Roswell is beginning the first phase of reopening with limited hours through appointments only for specific services beginning June 1, 2020. Find out more and make an appointment at www.roswellgov.com/appointment. Please visit www.roswellgov.com/coronavirus for information regarding the City of Roswell coronavirus response.

Coronavirus (COVID-19)

Coronavirus
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City of Roswell Coronavirus Response

Updated: May 29, 2020 at 3:30 PM

The City of Roswell is beginning the phased-in process of reopening City buildings to the public. City staff have been working continually throughout the COVID-19 pandemic—at home, in the office, and in the field with physical distancing measures in place—but City buildings have been closed to the public since mid-March.

The first phase of reopening City buildings will include limited hours through appointments only for specific services beginning June 1, 2020. There will be a maximum of two people allowed per appointment.

Find our more or schedule an appointment at www.roswellgov.com/appointment.


Executive Orders

Updated: June 1, 2020 at 9:30 PM

On May 28, Governor Kemp released his latest Executive Order in response to COVID-19.

Key points include:

  • Georgia's Public Health State of Emergency will continue through 11:59 PM on Friday, July 12.
  • The shelter-in-place order for vulnerable/at-risk populations remains in effect until June 12, 2020. (The shelter-in-place order for residents not at higher risk expired on April 30, but physical distancing measures still apply.)
  • Live performance venues must remain closed through June 15, 2020.
  • All Georgians must continue to practice safe physical distancing of at least six feet between people who do not cohabitate together.
  • Gatherings of more than 25 people are banned in a single location if you cannot have at least 6 feet between each person.
  • Starting May 14, 2020, summer day camps can operate if they follow measures outlined in the governor’s executive order. (The City of Roswell will soon update this page regarding information specific to its own summer day camps. Please check back.)
  • Restaurants can allow 25 patrons per 300 square feet of public space. However, previous rules regarding operation remain in place.
  • Governor Kemp also announced the rollout of the Healthy Georgia Collaborative, a contact tracing tool to help map and isolate the spread of COVID-19.
Plase note: Under the governor's executive order county and city governments may not issue orders that are less or more restrictive than his order.

For specific information regarding the current status of facilities and programs—including those for Recreation, Parks, Historic and Cultural Affairs—please refer to each dedicated section on this page.


Downloads


Physical Distancing Requirements and Use of Face Covering

Governor Kemp has mandated that all Georgians must continue to practice safe physical distancing of at least six feet between people who do not cohabitate together. Gatherings of more than 10 people remain banned for all non-critical businesses, including social groups, informal groups and sports.

In addition, the Governor's Order strongly encourages all residents and visitors to wear face coverings as practicable while outside their homes or place of residence, except when eating, drinking, or exercising outdoors.

All residents and visitors to the City of Roswell are expected to strictly comply with the Governor's Orders.


For detailed information, please explore this page. The City will continue to assess closure and cancellation status pursuant state mandates and guidance, and will let the public know when/if there are changes.

City officials are in regular contact with local and state agencies and our community partners to ensure that we have the most current information to safeguard the health, safety and welfare of our residents, visitors, and City staff.


Georgia's COVID-19 Hotline


If you think you are experiencing symptoms of or have been exposed to COVID-19:

  • Please do not show up unannounced at an emergency room or health care facility.
  • Instead, you should first call you primary care doctor, urgent care clinic, or your local federally qualified healthcare center.
If you are not sure what to do or need more information, please call the State of Georgia's COVID-19 hotline at 1-844-442-2681.

This hotline is available from 8:00 a.m. to 5:00 p.m. daily and offers information in both English and Spanish. Up-to-date information regarding COVID-19 is available, and agents can also provide answers to questions regarding healthcare resources and community updates.

COVID-19 Testing Sites

Updated: May 4, 2020 at 5:00 PM
Fulton County and community partners are offering free COVID-19 testing at locations throughout the County. You must call 404-613-8150 to schedule an appointment before showing up. A full list of locations is available at www.fultoncountyga.gov/covid19testing.

The North Fulton testing site is located at 4700 North Point Parkway, Alpharetta, GA 30005.


COVID-19 Epidemiology Reports: Cases By City

The Fulton County Board of Health Epidemiology Division produces reports providing data regarding the distribution of COVID-19 cases by city and ZIP code within Fulton County. This data is provided to assist in the response to COVID-19.

These epidemiology reports are available at www.fultoncountyga.gov/covid-19/epidemiology-reports.


Quicklinks

 


Updates/News
Report a Violation
Updated: May 4, 2020 at 4:45 PM

State of Georgia Violations

To report a violation of the Governor's Executive Orders, visit gov.georgia.gov/contact-us/constituent-services. This will take you to a form to fill out.

Please be sure to include the following information when providing a description about your request/concern:
  • Business Name
  • Address
  • County
  • Telephone Number
  • Specific details of the complaint


City of Roswell Violations

To report violations of Mayor Henry's Executive Order within the City limits, call the Roswell Police Department's non-emergency police number at 770-640-4160.


Alcohol Excise Taxes & Business License Fees
Updated: May 21, 2020 at 3:30 PM

Due to the circumstances surrounding the COVID-19 pandemic, the City of Roswell suspended the collection of alcohol excise taxes and business license fees for 60 days, effective March 20, 2020. With this 60 day suspension coming to an end, all businesses will have until June 30 to remit all alcohol excise tax returns and payments without penalty or interest.

Additionally, all businesses that have not completed the annual business license renewal will have until June 30 to file their renewal without penalty or interest. Any payments for alcohol excise tax or business license not received by June 30 will be assessed penalties and interest.

Payment methods and contact information:

Alcohol Excise Tax


Business License Fees



City Closures
Updated: May 29, 2020 at 3:30 PM

City Facilities


The City of Roswell is beginning the phased-in process of reopening City buildings to the public. City staff have been working continually throughout the COVID-19 pandemic—at home, in the office, and in the field with physical distancing measures in place—but City buildings have been closed to the public since mid-March.

The first phase of reopening City buildings will include limited hours through appointments only for specific services beginning June 1, 2020. There will be a maximum of two people allowed per appointment.

"Although the onset of the pandemic this spring necessitated that we close indoor facilities to the public to ensure the safety of our residents and visitors, our City staff have been working this whole time to ensure uninterrupted, responsive service to our community," said Mayor Lori Henry. "There are many processes that residents and business owners have been able to complete online or through email and phone communication with staff, but we know that some tasks are more easily handled in person. This limited facility opening for appointments is a first step in the thoughtful, measured process of reopening indoor City facilities."

While masks are not required, the City strongly encourages anyone coming in for an appointment to please wear one to protect staff. City staff will be wearing masks when meeting with the public. We also encourage anyone who can, to continue to use the City’s website, email or phone-in options for City business whenever possible.

To schedule an appointment, visit our online scheduler at www.roswellgov.com/appointment.


Although the City will be making some operational modifications, staff will continue to conduct the essential business of the City. If you have a question for any of our departments, you can find email contact information on each department page on www.roswellgov.com or you can send a question to communityrelations@roswellgov.com.

Note, the Roswell Recycling Center is open, with limited hours and operations. Find out more.


Roswell Fire Department


Effective immediately, the Roswell Fire Department will close its stations to the general public until further notice, following Georgia Governor Kemp's declaration of a health care emergency and to continue efforts to slow the spread of COVID-19 (coronavirus).

Should you require assistance please contact 911 for life-threatening emergencies. Please contact your Primary Care Physician or a local Urgent Care Clinic for routine or non-life threatening emergencies. The Roswell Fire Department will continue to respond to all emergencies. Following CDC recommendations the Roswell Fire Department is actively pursuing ways to safely and efficiently slow the spread of COVID-19. Your safety is our number one priority.
If you think you are experiencing symptoms of or have been exposed to COVID-19:
  • Please do not show up unannounced at an emergency room or health care facility.
  • Instead, you should first call you primary care doctor, urgent care clinic, or your local federally qualified healthcare center.
  • If you are not sure what to do or need more information, please call the State of Georgia's COVID-19 hotline at 1-844-442-2681.

    This hotline is available from 8 a.m. to 5 p.m. daily and offers information in both English and Spanish. Up-to-date information regarding COVID-19 is available, and agents can also provide answers to questions regarding healthcare resources and community updates.

Roswell Municipal Court


In accordance with the May 11, 2020 Second Order Extending Declaration of Statewide Judicial Emergency issued by Georgia Supreme Court Chief Justice Harold Melton, the Roswell Municipal Court will remain closed through Friday, June 19, 2020. We currently have plans to re-open the Court on Monday, June 22, 2020, subject, of course, to further guidance from the Chief Justice. When the Court does re-open, we will do so in compliance with the safety guidelines set forth in Chief Justice Melton's Order.

The health, safety and welfare of the court staff and the public at large will be our first and foremost priority. We will be examining the safest ways in which to handle matters for those who fall into the "high risk" category for contracting COVID-19. We will not be bringing in large groups of people for court sessions. We will not be rushing back to our old "normal." Rather, we intend to focus on personal service at the individual level in an environment that is safe, secure and healthy for all. We are working now to come up with our own guidelines that will be derived from Chief Justice Melton's Order. Once completed, those guidelines will be published online, as well as at the entrance of the Court.

We know, based upon the volume of telephone calls and emails that we have been receiving, that there are many questions regarding future court dates, and that people are eager to come to court to resolve their respective matters. We are eager to answer those questions and make that happen for each and every person who has a matter pending in our court, however, we want to make sure we get this right, so please bear with us. Our court staff will be sending out all rescheduled court date notices via regular mail, and the Court will not be in session prior to June 22, 2020. Undoubtedly, there will be hiccups as we ramp back up, as this is uncharted territory for all courts, not just ours, so I would ask for your patience and understanding.

If you have any questions, please contact us at court@roswellgov.com.

Stay safe and be well.

Brian A. Hansford
Chief Judge, Roswell Municipal Court



Roswell Recycling Center


The City of Roswell Recycling Center is open, with limited hours and operations. To protect the health of residents and staff, operations will be modified as follows:
  • Service will be limited to City of Roswell residents only.
  • Hours of operation will be Tuesday through Saturday, 8:30 AM to 12:30 PM.
    • Beginning June 2, hours will be extended—Tuesday - Saturday, 8:30 AM - 2:30 PM
  • Residents are required to remain in their vehicles at all times.
  • Recyclables must be located in the trunk of cars/SUVs or in the bed of pickup trucks.
  • Recyclables must be presorted and ready for collection. No sorting will be conducted by City staff.
  • Shredding will be limited to drop-off only.
    • Beginning June 2—Shredding, while you wait, will be offered from 1:30 PM - 2:30 PM; residents can still drop off shredding. Drop off shredding is available throughout operating hours and will be locked and shredded when staff is available.
The Roswell Recycling Center is located at 11570 Maxwell Road. For more information, please contact Sam Bennett, Recycling Center Supervisor, at 770-442-8822 or sbennett@roswellgov.com.


Roswell Community Development


Due to the closure of Roswell City Hall to the public, intake of applications and inspection requests must be handled by email or by phone. More information is available here.


Roswell Recreation, Parks, Historic & Cultural Affairs


Recreation, Parks, Historic & Cultural Affairs closure information is available here.


Event/Program Cancellations and Postponements
Updated: May 28, 2020 at 11:30 AM

The City of Roswell has decided to cancel or postpone many large City events that were scheduled during the month of June, as well as Independence Day events on July 4 and Alive in Roswell in both June and July. City leaders decided not to hold these events to continue proactive physical distancing measures and the limiting of gatherings to combat further COVID-19 transmission.

Cancelled events include the following:
  • Saturday, June 6: Riverside Sounds Concert–Cancelled
  • Friday, June 12: Music on the Hill Concert–Cancelled
  • Saturday, June 13: Lavender Festival at Barrington Hall–Cancelled
  • Saturday, June 13: Slip-N-Slide Extravaganza at Leita Thompson Memorial Park–Cancelled
  • Thursday, June 18: Alive in Roswell–Cancelled
  • Friday, June 26: Family Food Truck Fridays at Riverside Park–Cancelled
  • Saturday, July 4: Barbecue & Bluegrass at Barrington Hall–Cancelled
  • Saturday, July 4: Annual 4th of July Fireworks Extravaganza–Cancelled
  • Friday, July 10: Music on the Hill Concert–Cancelled
  • Thursday, July 16: Alive in Roswell–Cancelled
Please refer to the city calendar to check the status of other June and early July events and programs.

These cancellations align with Governor Brian Kemp's May 12 Executive Order, which renewed the Public Health State of Emergency and the shelter-in-place order for at-risk individuals through June 12. The Governor's Order also mandated all residents and visitors in Georgia to practice physical distancing and refrain from gatherings of more than 10 people in a single location. Although the Governor's Executive Order currently only extends through June 12, the City of Roswell's decision to cancel or postpone events for the next several weeks was made out of an abundance of caution for both the public and City staff and volunteers who organize and work the events.

"We know everyone looks forward to these events. While we are disappointed that we will not have the opportunity to host these events, it is imperative for the safety of our residents, visitors, staff, and volunteers that we continue to be guided by public health data and best practices in physical distancing," said Mayor Lori Henry. "We look forward to resuming large events when it is safe to do so."


Georgia Elections Postponed


At the direction of the Georgia Secretary of State's office, the March 24 Presidential Preference Primary and Special Election and the May 19 General Primary for Local, State, and Federal Offices Election have been rescheduled for June 9, 2020.

Early voting at all Fulton County early voting sites has resumed. Votes that were cast during the early voting period and absentee ballots will be counted at the time of the June 9 election in accordance with Secretary of State guidelines. Additional details updates will be provided when available.

For more information, please visit www.fultonelections.com.


Roswell Adopt-A-Road Program Suspended


Consistent with local, state, and federal recommendations regarding the spread of COVID-19, effective immediately, the City of Roswell and Keep Roswell Beautiful are suspending the Adopt-a-Road program until further notice. This includes the collection of bags and other garbage items by the City of Roswell Solid Waste Division.

If you have questions or need more information, please contact Nikki Belmonte, Environmental Education Coordinator at nbelmonte@roswellgov.com or 770-641-3742.


Roswell Curbside Large Item Pickups Suspended


Consistent with local, state, and federal recommendations regarding the spread of COVID-19, effective immediately, curbside large item pickups are suspended until further notice.

Normal household garbage, curbside recycling, and yard waste pick-up will continue on your regular schedule.

If you have questions or need more information, please contact the Solid Waste Division at 770-641-3961.


Roswell Recreation, Parks, Historic & Cultural Affairs Programs


Recreation, Parks, Historic & Cultural Affairs programs, events, and activities information is available here.


Roswell Recreation, Parks, Historic & Cultural Affairs
Updated: May 21, 2020 at 6:00 PM

Throughout the COVID-19 State of Emergency, the City of Roswell has closed and/or canceled certain facilities and programs. Decisions about these closures and cancellations have been consistent with Governor Kemp's Executive Orders, as well as state and national public health guidance. The following reflects the current status of Recreation, Parks, Historic, and Cultural Affairs' facilities and programs:

Visitors are reminded to practice physical distancing and to wear face coverings when appropriate.


Parks

  • All Parks are open, as of May 21
  • Parking Lots at Parks: open, as of May 15
  • Outdoor restroom buildings in parks: open, as of May 15
  • Athletic fields, tennis courts, volleyball courts: open, as of May 15
  • All picnic pavilions, outdoor gym equipment and playgrounds: closed, until further notice
  • Recreation Centers at Parks: closed, until further notice

Historic House Museums


The grounds of the Southern Trilogy Historic House Museums are now reopened. All buildings and restrooms will remain closed until further notice. Thank you for your patience as we implement a phased reentry plan with the health of our staff, volunteers, and visitors in mind. Please enjoy the grounds and gardens during this time and our self-guided cell phone tour. Tour information may be found on signage throughout the grounds. You may also view our enhanced online tour. We look forward to fully reopening and welcoming guests as soon as possible.
  • Parking lots and grounds at Smith Plantation, Barrington Hall, and Bulloch Hall: open, as of May 15
  • Historic House Museums/Tours: closed, until further notice

Summer Camps


Consistent with Governor Kemp's Executive Order allowing summer day camps to begin operating if they meet specific criteria, the City of Roswell will commence their summer camps the week of May 25. For the safety of staff and all attendees, camps and other summer programming will be operated with strict compliance to the Governor's Order and state and federal public health guidelines.

To register for the City of Roswell's summer camps, visit www.SummerInRoswell.com.


Summer Camp Safety Precautions

All Camps

  • All camps have reduced the number of allowed participants in order to implement proper social distancing between participants and other camp groups. Intermingling of different camp groups will be limited.
  • Use of hand sanitizer is required when entering and exiting the building and before and after use of equipment and supplies. Campers are encouraged to bring their own personal hand sanitizer and disinfecting wipes, however, they will be provided at each camp location.
  • Limit all personal items to necessities only.
  • Single point of entry and exit for check-in and check-out.
  • Parents will be prohibited from entering any facilities, fields, and courts while participants are present.
  • Temperature checks will be required daily at drop-off. Campers exhibiting signs of sickness will not be allowed to enter the facility.
  • Electronic check-in will be available through a recreation program management software called Camp Doc. After online registration, parents will receive a separate request to create a Camp Doc account and provide medical release information, including allergies of which staff will need to be aware.

Full Day Camp

  • No more than 10 participants in any specific area with a buffer of 6 feet minimum between each group.
  • Groups will complete rotations to art, outdoor recreation, and nature hikes with their group only.
  • Use of hand sanitizer is required when entering and exiting the building and before and after use of equipment and supplies. Campers are encouraged to bring their own personal hand sanitizer and disinfecting wipes, however, they will be provided at each camp location.

Fort-Building Camp

  • No more than 10 participants in any specific area with a buffer of 6 feet minimum between each group.
  • Friday night party will end at 10:00 p.m. (no sleepover). Pre-prepared food will be available.
  • Use of hand sanitizer is required when entering and exiting the building and before and after use of equipment and supplies. Campers are encouraged to bring their own personal hand sanitizer and disinfecting wipes, however, they will be provided at each camp location.

Culinary Camp

  • Additional culinary stations will be located throughout the facility to accommodate for social distancing.
  • Curriculum changes include education in clean-up as well as prep in and around the kitchen area. Disposable gloves will provided.
  • Parks staff will thoroughly clean the kitchen in the hour between camp groups.
  • Use of hand sanitizer is required when entering and exiting the building and before and after use of equipment and supplies. Campers are encouraged to bring their own personal hand sanitizer and disinfecting wipes, however, they will be provided at each camp location.

Adventure Camp

  • Some sessions of Adventure Camp may be cancelled based on the established safety protocols of that week's destination locations.
  • All standards issued by the CDC and Governor Kemp will be met by destination locations before trips take place.
  • Will be supporting local restaurants in lieu of traditional cookouts.
  • Will have hand sanitizer on the bus and assigned seats to venues.
  • Use of hand sanitizer is required when entering and exiting the building and before and after use of equipment and supplies. Campers are encouraged to bring their own personal hand sanitizer and disinfecting wipes, however, they will be provided at each camp location.

Athletic Camps and Programs

  • No more than 10 participants in any specific area with a buffer of 6 feet minimum between each group.
  • Use of hand sanitizer is required when entering and exiting the building and before and after use of equipment and supplies. Campers are encouraged to bring their own personal hand sanitizer and disinfecting wipes, however, they will be provided at each camp location.

Gymnastics Camps and Programs

  • No more than 10 participants in any specific area with a buffer of 6 feet minimum between each group.
  • Staggered times for different participant groups (team levels) will be utilized when entering and exiting the facility.
  • Sanitizer stations will be located throughout the gym that provide hand sanitizer, disinfectant solution, and paper towels for staff/participants.
  • Instructors/staff will be required to clean and sanitize each piece of equipment between uses.
  • Areas for participants to stand when rotating and while waiting their turn will be clearly defined.
  • Use of hand sanitizer is required when entering and exiting the building and before and after use of equipment and supplies. Campers are encouraged to bring their own personal hand sanitizer and disinfecting wipes, however, they will be provided at each camp location.

Racquet Sports Academy/Camps/Programs

  • Staggered times for different participant groups (team levels) will be utilized when entering and exiting the facility.
  • Areas for participants to stand when rotating and while waiting their turn will be clearly defined.
  • There will be no more than 10 participants in any specific area with a buffer of 6 feet minimum between each station.
  • Use of hand sanitizer is required when entering and exiting the building and before and after use of equipment and supplies. Campers are encouraged to bring their own personal hand sanitizer and disinfecting wipes, however, they will be provided at each camp location.

Performing Arts

  • Modified choreography to accommodate social distancing guidelines.
  • Instructors/staff will be required to clean and sanitize each piece of equipment between uses.
  • Use of hand sanitizer is required when entering and exiting the building and before and after use of equipment and supplies. Campers are encouraged to bring their own personal hand sanitizer and disinfecting wipes, however, they will be provided at each camp location.

Art Center West

  • Instructors/staff will be required to clean and sanitize each piece of equipment between uses.
  • Use of hand sanitizer is required when entering and exiting the building and before and after use of equipment and supplies. Campers are encouraged to bring their own personal hand sanitizer and disinfecting wipes, however, they will be provided at each camp location.

Visual Arts Center

  • Instructors/staff will be required to clean and sanitize each piece of equipment between uses.
  • Use of hand sanitizer is required when entering and exiting the building and before and after use of equipment and supplies. Campers are encouraged to bring their own personal hand sanitizer and disinfecting wipes, however, they will be provided at each camp location.

Historic Assets

  • Use of hand sanitizer is required when entering and exiting the building and before and after use of equipment and supplies. Campers are encouraged to bring their own personal hand sanitizer and disinfecting wipes, however, they will be provided at each camp location.

Summer Registration


Due to facility closures, registration will be done online at www.SummerInRoswell.com. In person and drop off registration will not be available. In the event we are able to open facilities for in person or drop off registration, a notification will be posted here and via the City's social media accounts.

For any questions regarding registration, please call 770-641-3705 or email us at recweb@roswellgov.com.


Program Credits During the COVID-19 Pandemic

Donate to the Department Scholarship Fund


As we continue to evaluate the impacts of COVID-19, we want to create opportunities for the community to support each other. With a hopeful eye to our summer programs, we realize that some in our community may need extra support through our scholarship program as a result of COVID-19. We are asking community members who are able to donate their program credits to our scholarship fund. This will allow the city to continue to support our community and create additional resources for those that may need a little extra support when our programs start again. For those who would like to donate their activity or program credits towards our department's fee waiver program to assist families that are in need this summer, you may do so by logging into your online account and clicking on the "Donations" option on the main registration page at www.roswellgov.com/register. You will then be given the option to donate as little or as much as you want to this program.

Spring Programs/Classes & Adult Athletics (Started Prior to 03/13/2020)


Credit will be prorated based on how far along a program is into the season. For example, a 10-week program that met for 2 weeks will receive a credit onto their account of 80% of the amount paid. Credits will be available to use beginning with the summer registration period.

Spring Programs/Classes & Adult Athletics (Starting After 03/13/2020)


Credits will be issued to household accounts to be used for future registrations. These credits will be available to use beginning with the summer registration period.


Summer Program/Camp Refunds


Although summer camps will take place, any person wishing to obtain a refund may do so at any time in accordance with our refund policy.


Roswell Community Development Services
Updated: May 5, 2020 at 4:15 PM

The City of Roswell Community Development Department is currently operating with reduced staff and most of those staff are working remotely. Please see the below information for current information on services being provided and how to communicate with our staff.

Any questions related to services provided by Community Development that are not covered below may be directed to Lenor Bromberg at lbromberg@roswellgov.com or 470-525-0871.

Community Development Quicklinks


Events


Due to ongoing efforts to encourage "social distancing" in response to the COVID-19 pandemic, Public Meetings and Work Sessions for Boards and Commissions will be conducted virtually using Zoom Meetings. This includes Planning Commission, Design Review Board, Historic Preservation Commission, and Board of Zoning Appeals. Please refer to the City's Meetings Calendar for information on scheduled meetings. Agendas and audio are available at www.roswellgov.com/MeetingPortal.


Intake of Applications


On March 20, 2020, Governor Kemp signed an Executive Order reducing regulation to assist the State's response to the spread of COVID-19; this was extended on April 27, 2020 and will remain valid and in force for a period not to exceed 90 days from the expiration of the Public Health State of Emergency. The Executive Order allows applicants seeking plan review or inspections to have the option of retaining "private professional providers" to provide the required plan review or inspections in accordance with O.C.G.A. § 8-2-26. Please refer to the Application and Plan Reviews, Issuing Permits, and Inspections sections below for additional information regarding the use of private professional providers.

Temporary Sign Permits


In accordance with the Executive Order signed by Mayor Lori Henry on April 3, 2020, and extended on April 24, 2020, placement of reasonable new temporary information business signage may be installed without a Temporary Sign Permit provided such signage must be in compliance with current code standards. Signs that are placed in the public roadway right-of-way will be removed by the City's Code Enforcement staff. The allowed temporary signs must be removed or obtain a Temporary Sign Permit at the conclusion of the April 24, 2020 Executive Order/proclamation and/or any extensions.

Effective March 17, 2020, the City of Roswell Community Development Department will not accept in-person applications.

The following applications may be submitted by email:


In-person acceptance of applications will resume when the City returns to normal operation of services at City Hall.


Payments


Payments for applications and business licenses renewals can be made with a credit card over the phone by calling the Community Development Cashier number at 770-641-3799. Online payments for business license renewals can be made at www.roswellgov.com/BusinessLicenseRenewal.


Application and Plan Reviews


Effective March 17, 2020, the City of Roswell Community Development Department will have limited staff available to complete plan reviews; therefore, applicants should expect longer than usual plan review turnaround times, but we will get to your project as soon as possible. In addition, plan reviews required to be completed by other City Departments will be done on a limited basis, which may also impact plan review turnaround times. As soon as required plan reviews are complete, applicants will receive comments and instructions for next steps via email from City staff. Once plans have received approval from all required plan reviewers, the applicant will be required to mail the necessary hard copies of the approved plans to City Hall. Specific instructions will be included in the email from City staff.

If applicants choose to pursue private professional providers to provide plan reviews in accordance with O.C.G.A. § 8-2-26, the provisions of the code must be strictly followed. An application for building permit must be submitted to the City in accordance with current procedures. The City must be presented documentation for the plan review completed by the private professional provider, and has the authority under O.C.G.A. § 8-2-26 to review this documentation to either approve it as submitted or reject it with written notice.

Any plan review conducted by a private professional provider shall be no less extensive than plan reviews conducted by county or municipal personnel. A private professional provider performing plan reviews under this subsection shall review plans to determine compliance with all applicable regulatory requirements, including building code, zoning code, and fire code requirements. Be aware that the provisions of O.C.G.A. § 8-2-26 does not have the authority to override any required plan review outside the Building Division, such as the Planning & Zoning Division, Engineering Division, or Fire Department, that may be a prerequisite for issuing a building permit. Any deviation from the requirements in O.C.G.A. § 8-2-26 will not be permitted unless prior written approval from the City of Roswell Building Official has been granted. The City's Building Official is the only authority that can issue building permits. Any construction done without the properly issued building permits will be a violation of the City's Code of Ordinances.

Please note that the state law and this Executive Order do not change the fact that the Chief Building Official must issue the building permit, and that third-party inspections cannot be used for Final inspections or issuance of a Certificate of Occupancy or Completion.


Issuing Permits


Effective March 17, 2020, the City of Roswell Community Development Department will have limited staff available to issue approved permits and plans; however, permit issuance will continue for projects identified as "construction supporting essential infrastructure" in accordance with guidance published by Department of Homeland Security's CISA.

While City Hall is closed to the public, applicants will not be able to obtain approved permits in person. Approved permits and associated documentation will be emailed to applicants, along with instructions for next steps. Once the hard copy of plans are stamped approved, arrangements will be made to deliver the approved paperwork to the applicant.

Guidance on the Essential Critical Infrastructure Workforce
Provided by Department of Homeland Security's CISA

The City's Building Official is the only authority that can issue building permits; private professional providers allowed in accordance of O.C.G.A. § 8-2-26 are not authorized to issue building permits.


Inspections


Effective March 17, 2020, the City of Roswell Community Development Department will provide limited Building and Land Disturbance inspections. To safeguard essential staff, interior inspections of occupied homes will be postponed. The only exception is building inspections required for emergency/life safety cases as determined by the Chief Building Official upon notification of such situation by email or telephone.

Community Development will allow limited private professional building inspections as approved by the Chief Building Official as instructed below. If applicants choose to pursue private professional providers to provide building inspections in accordance with O.C.G.A. § 8-2-26, the provisions of the code must be strictly followed. A request for inspection on an issued building permit must be submitted to the City in accordance with current procedures. Any inspection conducted by a private professional provider shall be no less extensive than inspections conducted by county or municipal personnel. Be aware that O.C.G.A. § 8-2-26 does not have the authority to override any required inspections outside the Building Division, such as the Planning & Zoning Division, Engineering Division, or Fire Department, that may be a prerequisite for completing a project and issuing a Certificate of Occupancy or Completion; private professional providers allowed in accordance of O.C.G.A. § 8-2-26 are not authorized to issue Certificates of Occupancy or Completion.

Building Inspections

  1. To submit building inspection requests:
    1. Either email requests to buildinginspection@roswellgov.com or call 770-641-3784 to submit by phone
    2. Provide the following information with your inspection request:
      1. Permit number
      2. Address
      3. Field contact
      4. Contact phone number
      5. Inspection type requested
      6. Any special instructions or information needed by inspector
    3. Those inspection requests that cannot be completed within 48 hours will be notified by return email of such.
    4. In the event the City is unable to provide inspection services within 48 business hours of the request, you may employ a private professional provider with the following limitations:
      1. You must first request to schedule the inspection as detailed in (1) above.
        1. Once you have received notification from the City that it cannot provide inspection services within the 48 hour time frame, you must notify the City that you are using the services of a private professional provider by either email at buildinginspection@roswellgov.com or by phone at 770-641-3784.
        2. The City will respond using the contact information provided to give notice of approval or denial with justification.
        3. Approval must be granted by the City prior to the private professional provider performing the requested inspection.
      2. Private Professional Provider Inspectors cannot issue a Certificate of Occupancy or a Certificate of Completion.
      3. Private Professional Provider Inspector shall be currently licensed by the State of Georgia as a Professional Engineer or Registered Architect. Employees of the Professional Engineer or Registered Architect are not permitted to perform any inspection.
      4. The Private Professional Provider Inspector must submit to the City documentation confirming compliance with O.C.G.A 8-2-26 (g)(11) prior to granting of approval for such inspection by the City.
      5. The Private Professional Provider must submit the inspection report to the City within 48 hours of conducting the inspection. All reports, approvals or failures, must be submitted to the City by email at buildinginspection@roswellgov.com with the subject line: PPP Inspection Report.
      6. The City will review each report and provide notification of acceptance or rejection of the Private Professional Provider's inspection report within 48 hours of receipt. If rejected, the City will provide a written description of the deficiencies and specific code requirements that have not been adequately addressed. You may not proceed with any construction or schedule additional inspections until approval has been granted by the city for each inspection. If the inspection report is rejected, the private professional provider must submit a written report addressing each item of the City's rejection notice.
      7. Upon submission of the response to the rejection notice, the City will review and provide notification of acceptance or rejection of the response within 48 hours of receipt. If the report is rejected for a second time, the City will provide a description of the deficiencies and specific code requirements than have not been adequately addressed with a requirement that a meeting be scheduled with the Chief Building Official on site to resolve the deficiencies and/or code requirements.
      8. Private professional providers are not permitted to perform fire standard or erosion control standard inspections, these are reserved for inspection by the City of Roswell Fire Marshal's Office or State Fire Marshal's Office and the City of Roswell Engineering Division.
  2. Certificates of Occupancy or Certificates of Completion cannot be issued without a final inspection by the City's inspection staff. A request for such inspection must be made following the instructions above. Such inspections will be performed when the City resumes normal operations on a first in/first out basis, no exceptions.


Code Enforcement


Abandoned Motor Vehicles


We have received many reports regarding Code of Ordinance Section 22.4.1 Abandoned Motor Vehicle for cars parked on City streets. Due to the City's coronavirus (COVID-19) response and the recommendation that residents remain at home as much as possible, we will not be towing vehicles for this infraction unless a parked vehicle is blocking emergency services, emergency equipment like fire hydrants or a home's driveway entrance.

We kindly ask that you refrain from reporting this infraction unless you believe it fits within the exceptions. During weekday business hours, please report these exceptions using SeeClickFix or by emailing Code Enforcement at codeenforcement@roswellgov.com. Please call 770-640-4160 to report these exceptions outside weekday business hours.


Unaffected Services
Updated: May 29, 2020 at 10:30 AM

Sanitation

Overview of Sanitation Services

  • Household garbage, curbside recycling, and yard waste pick-up will continue on your regular schedule.
  • Please bag and tie all garbage.
  • Wipe down your cart handle and the lip to the lid with an appropriate disinfectant when retrieving it from the curb.
  • Limit your amount per pickup to your regular weekly amount.
  • Please make sure to have your garbage out the night before your pickup.
  • The Roswell Transfer Station remains open to the public.
  • The Roswell Recycling Center has reopened, with limited hours and operations. Find out more.
  • Curbside large item pickups will resume on June 2. Residents must contact the Financial Services Division at 770-641-3759 to submit payment and schedule the collection. The fee is $20 per item up to a maximum of 5 items per collection. No construction or demolition debris is collected in this program.

A Message from the City of Roswell Environmental/Public Work Department


During this swiftly changing situation, it is our goal to diligently take care of both our customers and our employees. With this goal in mind, we ask for your help in a few areas.

Please bag and tie all garbage. This will help to protect our employees who are handling your household waste. When you retrieve your cart from the curb, we suggest that you wipe down your cart handle and the lip to the lid with an appropriate disinfecting wipe or spray. This will in turn help to protect you and your family. We have seen an increased amount of waste for pickup. We respectfully ask that you limit your amount per pickup to your regular weekly amount so we are able to service everyone on the route each day. Please remember, only garbage placed in the cart will be collected. Please make sure to have your garbage out the night before your pickup. We cannot guarantee we can return to your home for a missed pickup.

Please be patient with our crews and office staff. We are operating with limited resources and your inquiries may require a longer response time. However, we are committed to returning your calls/emails as quickly as possible. If you have any questions, please contact us at pwcustomerserviceteam@roswellgov.com or 770-641-3715.


Online Bill Pay


Residents are reminded that they can make utility bill, tax bill, court, and other payments online at www.roswellgov.com/BillPay.

If you'd like to sign up for electronic utility billing and/or automatic bank draft options, visit www.roswellgov.com/ebill.

If you have any questions or need assistance, please contact Financial Services at fsd@roswellgov.com or call 770-641-3759..


What Residents Can Do
Updated: March 25, 2020 at 4:00 PM

Recommended Precautions


Personal actions by individuals are important to keeping themselves, their families, coworkers and their community healthy. Taking common sense precautions now is the best approach to adopt.

Please remember the following good health habits:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cough or sneeze into your elbow or use a tissue to cover it, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

Take special precautions to protect people in high-risk groups:


According to the CDC, older people and people of all ages with severe underlying health conditions—like heart disease, lung disease and diabetes, for example—seem to be at higher risk of developing serious COVID-19 illness.

If you think you are experiencing symptoms of or have been exposed to COVID-19:

  • Please do not show up unannounced at an emergency room or health care facility.
  • Instead, you should first call you primary care doctor, urgent care clinic, or your local federally qualified healthcare center.
If you are not sure what to do or need more information, please call the State of Georgia's COVID-19 hotline at 1-844-442-2681.

This hotline is available from 8 a.m. to 5 p.m. daily and offers information in both English and Spanish. Up-to-date information regarding COVID-19 is available, and agents can also provide answers to questions regarding healthcare resources and community updates.

For more information:



Community Services

Connect with Local Nonprofits


The City of Roswell has a strong community of nonprofit organizations who delivery vital support and services to our residents each day. If you need their help or want to donate or volunteer, you can find a list of nonprofit organizations at www.roswellgov.com/NPP.


School Meal Program


A group of restaurants in Roswell have started a program to help schools provide lunches to children who need them. You can purchase gift cards to participating restaurants and then donate the value to a school meal distribution program. The restaurant prepares healthy meal options based on the amount of gift cards purchased. Volunteers pick up the meals and distribute them to the students in need. Learn more about this effort and how to help at www.facebook.com/groups/SchoolMealProgram.


Residential Safety Check Request


During the COVID-19 pandemic, citizens may request a safety check be performed on high-risk Roswell residents.

Roswell Police officers will establish contact with the individual/household to confirm health and safety. They will also be equipped with a list of resources to provide information about where high-risk residents can obtain groceries, medicine, transportation, and assistance with other essential activities.

To request an officer-dispatched safety check for high-risk Roswell residents online, please visit www.roswellgov.com/SafetyCheck.

You can also make a request by emailing seniorassistance@roswellgov.com or by calling the Roswell Adult Recreation Center at 770-641-3950.


Resources for Local Businesses
Updated: April 4, 2020 at 8:30 AM

The following updates have been compiled by Roswell Inc, the City of Roswell's business and economic development partner. To stay apprised of business-related updates and to sign up for Roswell Inc's COVID-19 Business Bulletin, visit www.roswellinc.org/covid-19-business-bulletin.

  • The Small Business Administration (SBA) is now accepting Economic Injury Loan Applications from Georgia businesses. Loans of up to $2 million per loan/business are available to assist small businesses impacted by COVID-19 and can help overcome the temporary loss of revenue they are experiencing. These loans may be used to pay fixed debts, payroll, accounts payable and other bills that can't be paid because of the disaster's impact. To learn more or apply, visit www.sba.gov/disaster.
  • The SBA has a wealth of resources available on its website that cover everything from guidance for business and employers during COVID-19 to information about programs to assist with access to capital and exporting. Learn more here.
  • The Department of Labor has provided a link regarding Partial Claims. Employers are required to file partial claims on behalf of their employees whenever it is necessary to temporarily reduce work hours or there is no work available for a short period. Filing partial claims results in your employees receiving unemployment insurance (UI) benefit payments faster, usually within 48 hours for claims filed electronically. Learn more here.
  • The U.S. Chamber of Commerce has also created a dedicated page to provide information to businesses across the country that are navigating the business impacts of COVID-19. Learn more here.
  • The Georgia Department of Economic Development (GDEcD) can help businesses determine if they should remain open and provide a Business Guidance Request Form to find out if your business meets the guidelines in Governor Kemp's Executive Order as defined by "critical infrastructure." Learn more here.


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