All indoor City facilities are closed to the public until further notice. Please visit for information regarding the City of Roswell coronavirus response.

Program Refund/Class Change Form

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Please correct the field(s) marked in red below:

Refunds & Class Changes

Please complete and submit the form below.

Refund Request Fees:
  • A minimum $10 fee will be charged for each refund request.
  • A fee equal to 25 percent of the activity fee will be charged if a refund is requested 1-5 business days before the start of the activity.
  • A fee equal to 50 percent of the activity fee will be charged if a refund is requested on the start date of the activity and before the second meeting date.
  • Please Note: For athletic programs, tryouts are considered the starting date and the first practice is considered the second meeting date.
Class Change Request Fee:
  • A fee of $5 will be charged for any class change requests.


Please allow one to two weeks for refunds/class changes to be processed. Once completed, your receipt will be emailed to you via the WebTrac/RecTrac system. Please be sure to allow emails from within your email client.

Paper Forms

Forms are also available at all recreation centers and can be dropped off at any recreation center or mailed to:
Roswell Recreation and Parks Office
Roswell City Hall
38 Hill St.
Suite 100
Roswell, GA 30075

If you have any questions or concerns, please contact us at

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