Gap Analysis

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City of Roswell Police Department Gap Analysis

Gary Palmer
City Administrator
Email Gary Palmer

Center for Public Safety Management

Roswell City Council voted unanimously to hire the Center for Public Safety Management to conduct a comprehensive assessment of the Roswell Police Department.

The Center for Public Safety management will:
  • Conduct a data-driven analysis to identify actual workload;
  • Identify and recommend appropriate staffing and deployment levels and review the policies and procedures for every discrete operational and support function in the department;
  • Examine the department’s organizational structure and culture;
  • Perform gap analysis, comparing the “as is” state of the department to the best practices of industry standards including the President’s Task Force Report on 21st Century Policing;
  • Recommend a management framework to ensure accountability, increased efficiency, and improved performance;
  • Conduct interviews and focus groups with members of the agency, sworn and civilian, elected officials and stakeholders in the community;
  • Focus on training and certification processes including the K-9 Unit;
  • Review of internal affairs, specifically reviewing recent and past incidents.

Gap Analysis Project Updates

Project Updates

  • January 3, 2019:
    • CPSM is currently evaluating information gathered through investigations, calls for service, and similar data-gathering activities
    • CPSM will be conducting stakeholder interviews during the month of January 2019

  • May 20, 2019:
    • CPSM has completed its stakeholder surveys and interviews
    • The City anticipates having a report transmitted by the end of May 2019
    • CPSM will be presenting the final report to at a future public City Council meeting (June/July 2019 depending on workload)

  • June 20, 2019:
    • CPSM Roswell Police Operations and Data Analysis Report Draft received

  • October 1, 2019:
    • CPSM Roswell Police Operations and Data Analysis Report (Final)
    • Chief Conroy and his executive team will be working through the list of recommendations in the audit, evaluate priorities and implement in a methodical and deliberate manner
    • CPSM will formally present the report and its findings at a future City Council workshop (TBD...anticipate November/December 2019)


Gap Analysis Proposal Process

The City of Roswell accepted sealed proposals to perform a City of Roswell Police Department Gap Analysis from July 26 - August 17, 2018. Generally, the selected firm shall complete a thorough top down gap analysis of the Roswell Police Department through the lens of the Final Report of the President's Task Force on 21st Century Policing (May 2015). The analysis should address where we are now as a department, where we need to be, and what needs to happen to get there.

Proposal Timeline

  • July 26, 2018: RFP #18-207-G Advertised Online (available here)
  • August 7, 2018: RFP Addendum #1 Posted Online (available here)
    • Update: RFP response due date and opening date are hereby changed to August 17, 2018
  • August 14, 2018: RFP Addendum #2 Posted Online (available here)
  • September 20, 2018: Notice of Intent to Award Posted Online (available here)
  • September 24, 2018: Awarded to Center for Public Safety Management (CPSM) for $77,750