The City of Roswell will reopen City Hall (38 Hill Street) and their facility at 1810 Hembree Road on Monday, June 15, 2020. Both facilities will resume normal business hours and will be open for walk-in appointments, Monday-Friday, 8:00 a.m. to 5:00 p.m. Please visit for details and for information regarding the City of Roswell coronavirus response.

Protect Yourself From Identity Theft

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Tips for Protecting Yourself Online

  • Don't open files, click on links or download programs sent by strangers
  • If you did not initiate any kind of log-in request with a website and you receive an email directing you to a website to log-in to get help, delete the email and do not click on any links. This is called phishing - a scam where phishers mimic emails and websites to capture a victim's log-in credentials. Read more about phishing.
  • Beware of impersonators contacting you. If there is any doubt, contact the person or company through their own website or phone number
  • Don't over-share on social networking sites
  • Keep up-to-date on anti-virus, anti-spyware, and firewall software for your computer
  • Consider encryption software or services
  • Get creative with passwords and keep them private

Tips for Protecting Your Credit Cards

  • Shield your credit cards from view
  • Total your receipts before signing
  • Do not leave empty spaces on your receipts where additional amounts can be added
  • Never sign blank receipts
  • Keep copies of your receipts and compare them with your statements each month

Tips for Protecting Your Bank Accounts

  • Never sign blank checks
  • Do not leave empty spaces on your checks where additional amounts can be added
  • Balance your checkbook monthly
  • Request a credit report from each of the credit reporting agencies annually
  • Routinely change passwords for all credit card and bank accounts
  • Shred or tear up documents with any personal information before discarding
  • Keep a list of your credit cards and bank accounts
  • Keep copies of your credit card statements, bank statements, and canceled checks for at least three years

Common Ways a Thief Can Get Your Information

  • Stealing your wallet or purse
  • Finding personal information in your home
  • Obtaining information from your work
  • Randomly using your Social Security Number
  • Listening to your telephone conversations
  • Shoulder surfing
  • Dumpster diving
  • Stealing your mail
  • Fraudulently obtaining your credit report
  • Calling or sending mail / emails with bogus promises
  • Cyber-attacks on banks or businesses you patronize

How a Thief Can Use Your Information

  • Obtain new credit cards in your name
  • Forge checks and debit cards and drain your account
  • Open new bank accounts in your name
  • Obtain loans or mortgages in your name
  • Receive utilities in your name
  • File a bankruptcy case in your name
  • Commit crimes in your name