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The City of Roswell will reopen City Hall (38 Hill Street) and their facility at 1810 Hembree Road on Monday, June 15, 2020. Both facilities will resume normal business hours and will be open for walk-in appointments, Monday-Friday, 8:00 a.m. to 5:00 p.m. Please visit www.roswellgov.com/coronavirus for details and for information regarding the City of Roswell coronavirus response.

Roswell City Hall

Roswell Water Utility

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Contact
Chris Boyd
Water Utility Manager
Phone: 770-641-3707
Fax: 678-214-7240
Email Chris Boyd
Jessie Cash
Water Operations Manager
Phone: 770-594-6168
Fax: 678-214-7240
Email Jessie Cash
Customer Service
Email Water Utility Customer Service Team
Utility Billing
770-641-3759
Email Financial Services
Hours & Location
Monday - Friday
7:00 AM - 4:00 PM

105 Dobbs Drive
Roswell, GA 30075

Overview

The Roswell Water Utility is proud to serve approximately 5,600 customers. The City operates the Roswell Water Treatment Plant, which is capable of producing 3.3 million gallons of water per day and maintains 89 miles of distribution waterline mains in order to get the highest quality water delivered to the customer.

The City has been the recipient, for 4 years in a row, of the Gold Award which is given to treatment plants which meet above all of the state standards for water production.

Customers not served by the Roswell Water Utility receive their water service through the Fulton County Water System.

Quick Links

Report a Water Leak

To report a water leak or water quality issue, contact the following:
  • 770-641-3707 | Monday - Friday, 7:00 AM - 4:00 PM
  • 770-640-4100 | After Hours Service (Police Dispatch)
  • 770-640-3040 | Fulton County Water customers

Billing/Account Questions

For utility billing or account questions and information please contact the Financial Services Division at fsd@roswellgov.com or 770-641-3759.

Source Water Assessment Plan

In June 2017, the Metropolitan North Georgia Water Planning District (MNGWPD) adopted a Water Resource Management Plan (WRMP) that requires local water providers to develop a water protection plan and identify potential sources of contamination to the drinking water supply. This document, the Source Water Assessment Plan (SWAP) for the City of Roswell Water Utility Division, provides information related to this plan including, but not limited to:
  1. Watershed area for the City of Roswell drinking water source
  2. Inventory of potential sources of contamination Assessment results and ways in which the public is educated about water protection.
For more information regarding the SWAP for the City of Roswell Water Utility Division, please contact Jessie Cash, Water Operations Manager, at jcash@roswellgov.com or 770-641-3816.




FAQs

  • Water: Can I pressure wash my house?
  • Water: Can I use my irrigation system?
  • Water: Can I wash my car?
  • Water: If I live in Roswell, why do I have Fulton County water/sewer?
  • Water: Is there a number I can call to report a water conservation violator?
More FAQs >