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The City of Roswell will be conducting scheduled system maintenance on Dec. 15, 2018 from 6:00 AM to noon. During this time, online bill pay services and RecTrac will be offline and inaccessible. We appreciate your patience. Find out more here.

IMPORTANT CHANGES TO YOUR SANITATION SERVICES
Roswell residents will soon be receiving new trash cans as part of the City-Wide Semi-Automated Curbside Household Garbage Collection Program. Please do not purchase any new garbage cans. The City will no longer collect household garbage from personal containers after residents receive City-provided containers. Click here for more information.
Roswell Garbage/Sanitation/Solid Waste
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Contact
Nicholas Pezzello
Solid Waste Division Manager
Email Nicholas Pezzello
Phone: 770-594-6512

Doug Hughes
Residential Sanitation Supervisor
Email Doug Hughes
Phone: 770-817-6731

Jason Tinsley
Commercial Sanitation Supervisor
Email Jason Tinsley
Phone: 770-817-6730

Customer Service Helpline
Email Customer Service Team
Phone: 770-641-3961
Hours & Location
Monday - Friday
8:00 AM - 5:00 PM

1810 Hembree Road
Alpharetta, GA 30009
The Solid Waste Division is dedicated to keeping the City of Roswell beautiful by managing garbage collection and recycling efforts for the community.

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Semi-Automated Curbside Household Garbage Collection Program
In January 2018, the City introduced a Pilot Program for semi-automated curbside collection of residential garbage. Due to the success of this program, Mayor and Council approved moving forward with citywide implementation. This program features an automatic system that lifts uniform containers and dumps the trash into the back of the truck. The program has demonstrated efficient garbage collection, reduction in employee injuries and retention of qualified staff.

All City of Roswell residents will receive a 96-gallon container for household garbage collection. Your scheduled day of garbage collection will not change.

Deliveries will begin around mid-to late November 2018. The new containers will be delivered curbside to your home. Please watch for your new container and begin using it on the next scheduled day for your household garbage collection.

If you reside in one of the four (4) Pilot Program areas, your garbage collection will remain the same and you will continue to use the cart provided to you in January 2018. If you relocate, please do not take the cart with you. The carts are assigned to individual addresses by specific serial numbers. If you are a new resident and need a cart please contact one of the phone numbers below to make a request. It may take a maximum of 48 hours to receive your cart.
 
Residents will be responsible for the care, proper use, safekeeping, damage and cleanliness of their containers. If a resident requests to exchange their provided container for a different size, the new container will be required to be in place for a minimum of one year from the date of receipt. The City reserves the right to charge residents for the cost of repair or replacement of containers, if the repair or replacement is required as a result of abuse, misuse, damage or fire. The full City of Roswell Curbside Container Program Policy is available below.

If you have any questions and/or concerns regarding this new program please contact Lisa Hines, Environmental/Public Works Programs Coordinator at lhines@roswellgov.com or 770-594-6451 or the City of Roswell Solid Waste Division at 770-641-3961.

City of Roswell Curbside Container Program Policy

  1. The City of Roswell will provide a 96-gallon household garbage container to all residents of the City of Roswell.

  2. Residents are responsible for contacting the ENV/PW Solid Waste Division to request a container if they are a new resident or move into a home that does not have a container.

  3. The containers are assigned to individual residences with a serial number and shall not be removed from the premises.

  4. Residents are responsible for the care, proper use, safekeeping, loss and cleanliness of their containers.

  5. If a resident requests to exchange their provided 96-gallon container for a different size, the new (exchanged) container will be required to be in place for a minimum of one (1) year from the date of receipt.

  6. Existing premium service customers will receive two (2) 96-gallon containers. If a resident wants two (2) containers they are required to contact the City of Roswell Finance Department at 770-641-3759 to change their service from "standard" to "premium". Additional fees will apply.

  7. The City reserves the right to charge residents a minimum of $25 for the cost of repair or replacement of containers if the repair or replacement is required as a result of abuse, misuse, damage, or fire.

  8. If a resident requests a new, clean container when relocating to a home that currently has a container, there will be a charge of $25.

  9. If a container is damaged by City staff it will be replaced at no cost to the resident.

  10. Deliveries of containers for new residents and/or replacements will occur within 48 hours of the request.

  11. All garbage must be bagged before placing into containers and all garbage must be placed into containers. Please do not leave bags of garbage on the ground. Residents can request a large item pickup for additional bags of garbage up to a maximum of nine (9) bags per request for a fee of $20 by contacting the City of Roswell Finance Department at 770-641-3759 to schedule and pay for this service.

Frequently Asked Questions

FAQs related to the Semi-Automated Curbside Household Garbage Collection Program are available here.
 



Residential Garbage/Sanitation
Roswell offers two levels of curbside household garbage pickup for residents. The City provides one (1) 96-gallon container to all residents.

The table below shows the service type and monthly rates for both standard and premium service.

Service Type

Current Rate

New Rate Effective January 1, 2019

Standard Service
One (1) 96-gallon garbage container
$18.05
$22.03
Premium Service
Two (2) 96-gallon garbage containers
$29.05
$35.45
To set up garbage/sanitation service, contact Roswell's Utility Billing Division at 770-641-3759. If you change your service selection, it must remain in effect for a minimum of one year.

To find out when residential garbage collection will occur in relation to holidays, please download the Roswell Holiday Sanitation Schedule.

A curbside exemption may be approved in lieu of curbside pickup at the direction of the Environmental/Public Works Director or his/her designee due to senior citizen status, disability or medical limitation (certain restrictions apply). The curbside exemption must be renewed every two (2) years to ensure continued service and accuracy of the program. To apply, please download and submit the Curbside Exemption Application.
 




Large Item Pickup
Items that are not collected as part of the regular curbside program can be scheduled through Roswell's large item pickup program.

Examples include:

  • Furniture (sofas, chairs, tables, doors, mattresses)
  • Small and large appliances
  • Occasional excess garbage
  • Bicycles
  • Swing sets
  • Grills
There is a flat fee of $20 per item for all large item pick ups, instead of different fees for different items. There is no limit to the number of items residents can place out at the curb.

Fees can still be paid by credit card or in-person in the Financial Service office located inside City Hall in suite 210.

To request large item pick up, contact Roswell's Finance Department at 770-641-3759.




Construction Debris
Construction debris cannot be picked up as part of the curbside garbage or large item pick up programs.

Examples of these materials include:

  • Lumber
  • Drywall
  • Hardwood floors
  • Ceiling tiles
  • Bathroom tiles
  • Cement
  • Concrete
  • Decks
  • Porches
  • Wood fences

Landfills

To dispose of these items, please contact one of the landfills below in advance. These locations accept these items for drop-off at their facilities. Fees may apply.
  • Eagle Point Landfill
    8880 Old Federal Road, Ball Ground, GA
    770-781-2721

  • Cherokee C & D Landfill
    6285 Ball Ground Highway, Ball Ground, GA
    770-479-1083

  • Pine Bluff Landfill
    13809 E. Cherokee Drive, Ball Ground, GA
    866-909-4458

  • Greenleaf C & D Landfill
    4512 Keith Bridge Road, Cumming
    770-888-3355




Commercial Garbage
To set up garbage service account for commercial businesses, please contact Roswell's Finance Department at 770-641-3759.

For specific questions regarding small commercial business services contact Doug Hughes, Residential Supervisor at 770-817-6731 or dhughes@roswellgov.com.

For special questions regarding commercial businesses that require dumpster service, please contact Jason Tinsley, Commercial Supervisor at 770-817-6730 or jtinsley@roswellgov.com.




Curbside Recycling
Roswell contracts with Advanced Disposal for curbside recycling services. Residents receive once per week recycling collection and the service is included with the residential garbage collection fee. For more information about this service, along with questions about what can and cannot be recycled curbside, visit Roswell Recycles or contact Advanced Disposal directly at 678-240-9137 or GreaterAtlanta@AdvancedDisposal.com.

Curbside Recycling Guidelines

  • Recyclables must be placed curbside the night before, or prior to 8:00 AM on the scheduled day of collection
  • Items accepted for pickup include: Aluminum, steel food and beverage cans, foil, pie tins, brown, green, clear and blue glass bottles and jars, plastic containers #1-7, mixed paper (newspaper, telephone books, magazines, catalogs, office paper, glossy forms & junk mail), cardboard and chipboard, corrugated cardboard



Yard Waste Collection
Roswell contracts with Advanced Disposal Services for yard waste collection services. Residents receive once per week yard waste collection and the service is included with the residential garbage collection fee. For more information about this service, visit www.advanceddisposal.com or contact Advanced Disposal directly at 678-240-9137 or GreaterAtlanta@AdvancedDisposal.com.

Yard Waste Collection Guidelines

  • Yard waste includes weeds, grass, hedge trimmings, leaves, brush, tree limbs, etc.
  • Yard waste must be placed in paper composting sacks or a 50-gallon metal or plastic container
  • Branches and tree limbs must not exceed 4 feet in length, 6 inches in diameter, nor weigh more than 50 pounds
  • Yard waste collection is limited to 12 bags, or loose materials not exceeding two cubic yards
  • Residents may obtain additional collection by contacting Advanced Disposal at 678-240-9137 to schedule a special pickup of yard waste (fees will apply)
  • All yard waste must be placed at the curb by 8:00 AM on collection day



Recycling Center
Roswell's Recycling Center provides recycling services for a wide variety of materials - from everyday items such as plastic, paper, metal and glass to larger items including appliances, tires, batteries, cell phones, printer cartridges, electronics, televisions, motor oil and antifreeze.

These services are free for Roswell residents. A small fee may apply for select services for non-residents.

Learn more about the Roswell Recycling Center.




Frequently Asked Questions

Expand/Contract Questions and Answers

  • Semi-Automated Garbage Collection: Why is the City changing the way it collects curbside garbage?

  • Semi-Automated Garbage Collection: When will I receive my City-provided garbage container?

  • Semi-Automated Garbage Collection: When will I start using my City-provided garbage container?

  • Semi-Automated Garbage Collection: What do I do with my old containers?

  • Semi-Automatic Garbage Collection: Can I have an extra pick-up?

  • Sanitation: When will my rates change? Why?

  • Sanitation: What has staff done to reduce costs?

  • Sanitation: What major expenses does the rate increase pay for?

  • Sanitation: Can a citizen opt out of the City’s solid waste program?

  • Sanitation: Who do I contact if I have questions about trash, recycling, yard waste and other environmental questions?

  • Sanitation: How do I set up service?

  • Sanitation: What do you pick up?

  • Sanitation: How much is residential service?

  • Sanitation: Why doesn’t the trash company take TV’s curbside?

  • Sanitation: Why doesn't the City pick up construction waste?

  • Curbside Recycling: What changes will be made to my recycling service? When?

  • Yard Waste: Do I have to bundle my branches?

  • Yard Waste: What changes will be made to my yard waste collection?