The City of Roswell will reopen City Hall (38 Hill Street) and their facility at 1810 Hembree Road on Monday, June 15, 2020. Both facilities will resume normal business hours and will be open for walk-in appointments, Monday-Friday, 8:00 a.m. to 5:00 p.m. Please visit for details and for information regarding the City of Roswell coronavirus response.

The Complaint Process

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Case Generation
Complaints are received by telephone, by email, by letter or in person: 
        Community Development Department 
        Code Enforcement Office 
        38 Hill St., Suite G-30 
        Roswell, GA 30075 
Upon receipt of a complaint, an initial inspection is scheduled for the following business day. Cases may also be created based on violations officers see while in the field.

Notice of Violation
If a notice is hand delivered, the property owner has 24 hours, 3 days, or 10 days to comply (depending on the violation). If a notice is mailed, the property owner has 24 hours, 3 days, or 10 days to comply (depending on the violation).

The goal of our division is to bring properties into compliance. Once a violation is corrected, the property may be monitored.

If a violation is not corrected in the allotted amount of time, either a work order or a citation will be issued.

Abatement Process
City Code allows nuisances to be abated if not in compliance by the deadline. A work order is generated for a city contractor to abate the nuisance and the cost of the work is billed to the property owner. If the bill is not paid, a lien is placed on the property.

Violations which cannot be abated are handled with a court citation. A court date is assigned at the time the citation is issued. Court dates are usually scheduled for 1-2 months from the date the citation is issued. It is then submitted to a court clerk for processing.

Flowchart from Complaint to Compliance