Complaints concerning rental housing typically involve matters that are classified as "civil" (ie, a legal matter between a tenant and a landlord). Code Enforcement Staff works to thoroughly investigate all complaints received; however, in most instances where a complaint involves conditions inside of rental housing units, Code Enforcement Staff does not have the authority address the situation.
The Georgia Department of Community Affairs has published a document intended to provide rental housing tenants with information that will help tenants understand their rights under Georgia law, as well as provide general guidance on ways to handle various situations. That document, known as the Georgia Landlord Tenant Handbook, is available online.