1. The City of Roswell will provide a 96-gallon household garbage container to all residents of the City of Roswell.
    • All household garbage must be placed into the City provided container.
    • Household garbage will not be collected from other containers.
    • The container lid must be closed to be collected.
  2. Residents are responsible for contacting the Environmental/Public Works Solid Waste Division to request a container if they are a new resident or move into a home that does not have a container.
  3. The containers are assigned to individual residences with a serial number and shall not be removed from the premises.
  4. Residents are responsible for the care, proper use, safekeeping, loss and cleanliness of their containers.
  5. If a resident requests to exchange their provided 96-gallon container for a different size, the new (exchanged) container will be required to be in place for a minimum of one (1) year from the date of receipt.
  6. Existing premium service customers will receive two (2) containers. If a resident wants two (2) containers they are required to contact the City of Roswell Finance Department at (770) 641-3759 to change their service from "standard" to "premium". Additional fees will apply.
  7. Residents can opt to receive two (2) 45-gallon containers, in lieu of the standard, single 96-gallon container, for a one-time fee. Please note, the 45-gallon containers are for customers with limitations who cannot accommodate the 96-gallon container and require the approval of the Environmental/Public Works Department Director, Deputy Director or Solid Waste Manager. There is no change in the standard monthly service fee.
  8. The City reserves the right to charge residents the current container replacement fee for the cost of repair or replacement of containers if the repair or replacement is required as a result of abuse, misuse, damage, or fire.
  9. If a resident requests a new, clean container when relocating to a home that currently has a container, the current container replacement fee will apply.
  10. If a container is damaged by City staff it will be replaced at no cost to the resident.
  11. Deliveries of containers for new residents and/or replacements will occur within 48 hours of the request.
  12. All garbage must be bagged before placing into containers and all garbage must be placed into containers. Please do not leave bags of garbage on the ground.
  13. Residents can request a large item pickup for additional bags of garbage for an additional fee. Residents must submit a Large Item Pickup Request online or contact the Financial Services Division at (770) 641-3759 to schedule the collection and submit payment.