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The City of Roswell will reopen City Hall (38 Hill Street) and their facility at 1810 Hembree Road on Monday, June 15, 2020. Both facilities will resume normal business hours and will be open for walk-in appointments, Monday-Friday, 8:00 a.m. to 5:00 p.m. Please visit www.roswellgov.com/coronavirus for details and for information regarding the City of Roswell coronavirus response.

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Roswell to Launch New Service Request App

Post Date:07/01/2020 8:00 AM
The City of Roswell will launch a new mobile app on July 1 to further improve customer service within the city.

The new "City of Roswell" app allows residents to report issues, check meetings and events, schedule meetings with staff, get the latest Roswell news, notifications, and much more while on the go.

Users can track the status of their report to see when a city employee has responded to it or fixed it, and get alerts on their phone with updates on their issues.

"The new app will help us deliver better customer service" said Chris Boyd, water utility manager for Roswell and lead on the team implementing the City of Roswell App. "This is an easy way to access routine City functions and information. It helps staff get the data we need to respond quickly, and that data flows seamlessly to and from our work order system."

The app replaces Roswell's "SeeClickFix" service as of July 1, 2020, which will no longer be supported.

The City of Roswell App is free and available for both Android and iPhone. Search for "City of Roswell App."

For more information, call Chris Boyd at 770-641-3707.

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