Photo Credit: Ben Frye
Smith Plantation Museum
Photo Credit: Ben Frye
Roswell City Hall
Photo Credit: Ben Frye
Roswell Area Park Fountain
Photo Credit: Ben Frye
Barrington Hall Museum
Photo Credit: Ben Frye
Historic Town Square
Photo Credit: Ben Frye
How can I teach my children about 911?
What happens when I call 911?
As a caller you should expect to answer the following basic questions:
1) Where is the situation happening – address, building, intersection, etc.
2) What is happening – car crash, house fire, injured subject
3) Who is involved – including how many & descriptions, calling party involvement
4) When did it happen – something old or a situation in progress
The call-taker may repeat back certain information including the address or phone number. It is important for you, the caller, to remain as calm as possible and allow the 911 operator to direct the conversation. This will ensure the quickest and most appropriate response.
What if I don't know where I am?
What is "emergency mode" on my phone?
What should I do if I (or my child) calls 911 by mistake?
When should I use 911?
Are animals required to be licensed?
Fulton County law requires that all dogs and cats in Fulton County must have a current vaccination against rabies and pet owners must register their animal with and obtain a license tag from Fulton County Animal Services.
In order to register your dog or cat:
- Contact us at 404-794-0358 to request a copy of the Animal License Application
- You may bring your rabies certificate to the shelter at 860 Marietta Blvd, Atlanta, GA 30318 and pay for your license in person.
For all other questions about licensing, call 404-794-0358.
How do I adopt a pet?
What happens to my pet if it is picked up by Animal Control?
Please call (404) 794-0358.
All animals picked up by Animal Control Officers and brought in by constituents are held for a minimum of 7 days in order to give appropriate time for the owner to locate their animal. If the animal has a collar with address, license or phone number or microchip, every effort is made to notify the owner.
Where is a reduced pressure zone backflow preventer (RPZ) used?
Are there any regulations in OSHA regarding cross connections?
Yes, OSHA requires that no cross connection be allowed in an installation unless it is properly protected with an approved backflow preventer. These requirements are covered in the B.O.C.A, Uniform Plumbing Code, and City, State, and Federal regulations.
What are the 5 basic products used for backflow protection of cross connections?
- Air Gap
- Atmospheric Vacuum Breakers
- Pressure Vacuum Breakers
- Double Check Valve Assembly
- Reduced Pressure Zone Backflow Preventers
What factors can cause a back pressure backflow condition?
What factors can cause back-siphonage?
What is a cross connection?
What is back pressure?
What is Backflow?
What is back-siphonage?
What is meant by degree of hazard?
What is potentially dangerous about an unprotected sill cock?
What is potentially dangerous about an unprotected sill cock?
What is the difference between a toxic and non-toxic substance?
What is the difference between pollution and contamination?
What is the most common form of a cross connection?
What protection is required for sill cocks?
Where is a double check backflow prevention assembly used?
Do I need to send a demand letter?
If the check is marked "Account Closed," "Not Found," or "Unable to Locate" a demand letter is recommended but not required.
The demand letter must be sent to the individual who signed the check.
If the certified, registered, or statutory overnight delivery is signed for, you must wait 10 days from the date the debtor received the letter to commence prosecution.
If the certified, registered, or statutory overnight delivery is unclaimed, it must remain unopened. You must present it to the court just as you would if you received the green certified card.
Was the check marked NSF or ACCOUNT CLOSED?
Make sure the check is stamped by the bank.
If the check is not run through the bank within 30 days from receipt, you may not be able to file a criminal case. You may, however, be able to file a civil suit in the county where the accused resides.
Was the check payment in full for the product or service received?
If the check was a partial payment or a payment on a loan, a credit account, or on an existing debt, it is considered an extension of credit, and not a present consideration.
Post-dated checks or agreements to hold a check knowing the funds are not available at the time, are also not a present consideration.
These situations will usually not facilitate a criminal warrant. You may file a civil suit in the county where the accused resides.
Was the check received in Roswell?
If not, criminal action must be taken in the city or county where the check was received.
If the check was sent through the mail, it can be processed in the city or county where the receiver’s mailbox is located.
What documentation is needed to commence prosecution?
- A copy of the demand letter
- Proof of receipt of the demand letter or the unopened, returned envelope containing the demand letter
- The original check
What does Georgia law require in the demand letter?
The Official Code of Georgia sets forth the following requirements for a demand letter:
- The check number, date of issuance, check amount, and the name of the bank
- A demand for payment of the face value of the check. $20 or 5% of the face value of the check (whichever is greater) may be added. This amount is inclusive of warrant or citation and certified / registered mail fees
- A demand for payment of the check amount within 10 days of receipt of the letter
- Notice that criminal action may be taken against the debtor by the Magistrate Court , District Attorney, or Solicitor’s Office if the amounts are not paid
What is an example of present consideration?
Has the City issued bonds before?
The City has historically issued bonds for:
- Drainage improvements
- Public Safety Facilities (fire stations, police building, fire equipment)
- Green space acquisition and park development
What does AAA bond rating mean for the City of Roswell?
What is a bond rating?
A bond rating is a grade given to bonds that indicates their credit quality. Independent rating services such as Standard & Poor's, Moody's and Fitch evaluate the City’s financial strength, or its ability to pay off the bond in a timely fashion.
Bond ratings are expressed as letters ranging from 'AAA', which is the highest grade, to 'C' ("junk"), which is the lowest grade.
To illustrate the bond ratings and their meaning, we'll use the Standard & Poor's format:
- AAA and AA: High credit-quality investment grade
- AA and BBB: Medium credit-quality investment grade
- BB, B, CCC, CC, C: Low credit-quality (non-investment grade), or "junk bonds"
- D: Bonds in default for non-payment of principal and/or interest
The City of Roswell’s most recent bond rating was AAA, the highest credit rating available.
What is a bond?
Why does the City want to issue bonds at this time?
Why issue bonds and not pay as you go?
Why would the City pay off one series of bonds issued years ago and then go back into debt?
Can I be found liable (or sued) if I do not remove my mailbox?
Do I have to remove my brick or stone mailbox?
The City is making citizens aware of the City policy and is offering a FREE program to dismantle and haul off a mailbox at no charge if the homeowner would like it removed. This may be revisited in the future, but the program is currently VOLUNTARY, and the City of Roswell encourages citizens who are affected by this to participate.
How long will the City offer this program?
Why is the City of Roswell policy in place?
Will the City fine a homeowner if they do not remove their brick or stone mailbox?
Will the City relocate brick mailboxes to another location?
Do I need a permit to move a house?
Yes, a house moving permit is required to move a house in, out, or through the City of Roswell. A map of the route is required with notification to Fire, Police, Transportation, and the utility companies.
Do I need a permit to replace my water heater?
Do I need the insulation installed for my rough-in inspection?
No, the insulation cannot be installed for the rough-in inspection; it is considered a visual obstruction and is conducted after the rough-in.
Do you accept pictures in lieu of inspections?
How do I know my contractor has done everything the City of Roswell requires?
How do I request an inspection?
What are the requirements for windows with the model energy code?
What is necessary for a pool permit?
What is required if I want to replace my deck?
When do I need a permit?
Why can’t I get a scheduled inspection time?
Are there any uses that are specifically prohibited as a home occupation?
Do I need to include a list of all professional practitioners that work at my location?
How do I close out my business account with the City of Roswell?
How is my business occupation tax calculated?
Is my City of Roswell Occupation Tax Certificate transferable from one location in Roswell to another?
You will be required to complete a Change of Information Form (at no additional charge) in order for the Fire Department and Panning & Zoning Division to review the new location and complete any necessary inspections.
Is my company required to have an E-Verify number?
Please note: If you have 11 or more employees, your Occupational Business Certificate will not be issued until the city receives your E-Verify number. Your E-Verify number is 4 to 6 digits in length and must be numerical only with no alpha characters.
What are "professional licensed businesses" and can I pay the flat fee of $400?
Practitioners have the option to either pay the gross receipt assessment, with a $50,000 exemption or pay a flat fee of $400 per practitioner.
Professional Licensed businesses are regulated by the Georgia Secretary of State. A Georgia state license copy must be attached to the application for processing. Please visit http://sos.ga.gov/index.php/licensing for more information on how to obtain a Georgia Professional State License.
What are my payment options?
- Online Payment
Pay online at www.roswellgov.com/OccupationTaxPayment
There is a 3% surcharge for all online credit and debit card payments and a flat $1.50 fee for all eCheck payments.
- In Person
At City Hall (38 Hill St, Suite G-30, Roswell, GA 30075)
- By Mail
Checks and Money Orders may be mailed to:
City of Roswell
Attn: Business Registration
38 Hill Street, Suite G-30
Roswell, GA 30075
- By Phone
Call 770-641-3799 to pay with a Credit or Debit Card.
What is Gross Receipts Tax?
What is my NAICS code?
The City or Roswell will determine the correct NAICS code for all businesses. Please contact the Business Registration Division at 770-594-6235 or email@example.com for assistance
What is the current Schedule of Rates?
When is the deadline for Occupational Tax Certificate renewals?
Renewal notifications are generally mailed out the second week in October of each year. Failure to receive a renewal notification does not relieve the business ownership of responsibility to renew the Occupation Tax Certificate.
If you do not receive a renewal notification, please contact the Business Registration Department at 770-594-6235 or firstname.lastname@example.org.
How can I get a City of Roswell W-9?
How do I check on an invoice payment status?
How does our business get paid for services to the City?
How soon will our business be paid for our services?
When will I get my 1099?
Where can I send my updated W-9?
Where do I mail my invoice?
City of Roswell
38 Hill Street
Roswell, GA 30075
Who can I call about my W-9?
Who do I call about an invoice question?
Who do I speak to about my issued 1099?
Who gets a 1099 issued to them?
How do I report an ordinance violation?
emailing Code Enforcement, or by letter to:
Community Development Department
Code Enforcement Office
38 Hill St., Suite G-30
Roswell, GA 30075
How does the Code Enforcement Office enforce the City Code?
In most cases the person responsible for the violation is notified of the violation, briefed on how to correct the violation in order to meet compliance requirements, and given an opportunity to correct the violation with an established time period.
If voluntary compliance efforts are unsuccessful, then the responsible person is issued a citation and ordered to appear before the Judge of the Municipal Court of Roswell.
What is the Code Enforcement Office?
What is the Roswell City Code?
For more information, please view the Roswell Municipal Code.
Why is the Code important?
The municipal code of the City of Roswell creates structure within the City government and protects the welfare of the citizens and the environment. The Code is accessible to all citizens on the City of Roswell website and at the Roswell Library or City Hall.
View the Roswell Municipal Code.
Are coyotes a threat to people?
Additionally, when a person comes into contact with a coyote it is important to engage in an activity that promotes the coyotes fear of humans.
Haven't we always had coyotes in the Roswell area?
If the coyotes we see are trapped or killed, will the area be permanently rid of these animals?
It is important to note that no guarantee exists on the removal of coyotes from an area. Coyotes are territorial animals. Even if one pack is removed, it is likely that another will move into the area and establish it as their territory.
If trapping is used, are the traps dangerous to pets or people?
The traps can be dangerous to dogs and cats, however the law in Roswell requires all pets be contained in a fenced area or leashed at all times when outdoors.
If a dog or cat is accidentally caught in a trap, it would be taken to Fulton County Animal Control. If it needs medical attention, Fulton County Animal Control will arrange for a vet examination and, assuming the animal is tagged, will notify the owner. Upon payment of a fine for violation of the leash law and the vet's bill, the owner can reclaim his/her dog or cat.
The foothold traps are traditionally set in remote areas by private trappers away from normal pedestrian foot traffic. Trappers should post signs within the neighborhood notifying residents the traps have been set. The foothold traps are designed to grab the foot/leg of a coyote.
It is virtually impossible for a human foot (larger than a toddler's) to be caught in this type of trap. However, if you were to accidentally step on one, when it triggered, it would feel like you stepped on a snake but it wouldn't grab you.
If we keep our pets inside at night, won't that solve the problem?
As a result, you can't assume that just because it is daylight, it is alright to let your pets out. Also, since they have no natural predators here, coyotes can rest or sleep just about anywhere (such as under a hedge), day or night.
Coyotes have natural tendencies, but can also be completely unpredictable. The only safe course is to keep your pets indoors and on a leash when outside.
Is there an explanation for the increase in recent encounters?
Coyotes breed in January and February. The gestation period is about two months. One plausible explanation for the recent increase in sightings is that a coyote pair may have settled in Roswell neighborhoods to birth and raise their litter.
If this happens, they will establish the immediate vicinity as their primary hunting area to feed and rear their young (typically five to seven pups).
What can we do to remove coyotes from our area?
Neither the Georgia Department of Natural Resources (DNR) nor the Fulton County Animal Control has the resources to remove coyotes. They provide two different avenues for controlling the coyote population: trapping / hunting and prevention.
Trapping / Hunting
The Georgia DNR has a list of private trappers who are licensed and qualified to trap and remove animals based upon the requirements in State law.
For information on preventing coyotes from frequenting your area, please view Coyote Prevention.
What do coyotes eat?
What do coyotes look like?
Why is this issue coming up now?
Are separate permits required? If so, why?
Can you expedite my permit?
How can I obtain a copy of the city of Roswell’s standard construction specifications?
How do I check on the status of my permit?
How do I know if I need a permit for my project?
Discuss this situation with the Community Development Department for clarification as to how your project should be handled. If the project appeared before the Design Review Board, the Historic Preservation Commission, Planning Commission, or Mayor and City Council, you will most likely need a development permit. You may need a development permit even if you obtained an administrative approval for your project.
If there is any land disturbance on the project, a grading permit will likely be required. Conversions of residential property to other uses requires all of the above, even if you think no work needs to be done.
If the property is commercial, residential development, single-family over one acre, and in some cases individual lots of a larger development, a tree removal permit is required.
Additional permits may be required from Fulton County, the Georgia DOT, and/or the Roswell Transportation Department.
If you have any additional questions, please contact the Community Development Department at 770-641-3780.
How do I obtain a garage/yard sale permit?
How long will it take to get a building permit?
Where do I direct my flood plain questions?
Where do I obtain a building permit?
Who is responsible for obtaining a permit?
Why is a building permit required?
Can the Comprehensive Plan be changed?
At a minimum, a plan update must be completed every 10 years, in accordance with the Local Comprehensive Plan Recertification Schedule maintained by the Georgia Department of Community Affairs. However, after five years, community leaders may determine that the comprehensive plan needs to be updated, based upon the degree of change in the community. If only minor changes have taken place, then revisions to the plan may be sufficient, in the form of plan amendments. If significant changes have occurred in community conditions (i.e., if the data upon which the plan is based has become significantly outdated, or the community’s vision has changed), an update of the comprehensive plan or a major plan amendment may be needed. Public hearings and a vote by the Mayor and City Council are required for any changes to the Plan.
How are environmental issues addressed in the Comprehensive Plan?
The environmental element of the plan provides guidance for achieving a balance between protecting the environment and planning for the orderly development of the city.
How do you implement a Comprehensive Plan?
There will be recommendations and implementation strategies contained within the plan which will outline short-term, mid-term, and long-term strategies. These strategies will constantly be reviewed and executed by the City and many other individuals and groups involved with growth and development in the future.
How does this plan relate to other planning efforts?
A Comprehensive Plan is the basis for many other planning activities, such as creation of development regulations, transportation planning, park and open space planning, and economic development strategies. It provides a general framework for other, more specific planning.
What is a Comprehensive Plan?
The Comprehensive Plan is a municipality’s road map for the future. This official, living, city-wide public document provides long range policy direction for land use, transportation, economic development, housing, public facilities, intergovernmental agreements along with its natural and cultural resources. It serves as a guide for elected and public officials by providing the framework for evaluating development proposals. Included in the Comprehensive Plan are strategies for program funding for all city departments.
What is not considered part of a Comprehensive Plan?
A Comprehensive Plan is not a fiscal policy document; it will not provide specific dollar amounts for current or future expansion of services for the city’s needs nor will it provide specific cost/benefit information about various infrastructure improvements and taxes. It also does not include an economic impact assessment.
What is the difference between the Comprehensive Plan and the Zoning Ordinance?
The Comprehensive Plan guides decisions regarding growth and development. It establishes policies pertaining to various elements as required by the State of Georgia. The Zoning Ordinance is part of the city’s code and regulates the use, scale, and intensity of development that are allowed in various districts.
Why do we need a Comprehensive Plan?
The Comprehensive Plan process allows residents and local decision makers to identify and respond to changing community needs and desires in a thoughtful rather than reactive way. The new process requires representation from all the citizens and outlines implementation mechanisms.
All local governments in the State of Georgia are required to adopt a Comprehensive Plan for their locality. While Georgia does not require strict adherence to them, once adopted the plan becomes policy guides for the future growth.
Can I always just pay the fine no matter what the charge?
Does the Court take checks?
Yes. Roswell Municipal Court accepts the following methods of payment: cash, personal checks (in-state with ID), money order, cashier's check, Visa, MasterCard and American Express. Depending on your charge, you may also pay online.
How can I contact a prosecutor from the City Attorney's Office?
What happens when I go to Court?
What if I don't appear at my hearing or pay my fine?
What if I miss my court date?
Will the Court appoint an attorney to represent me?
Can I have an extra pick-up?
Do I have to bundle my branches?
How do I set up service?
How much is residential service?
If I live in Roswell, why do I have Fulton County water / sewer?
Is there a number I can call to report a water conservation violator?
What do you pick up?
What kind of bulk items does the City collect?
When is the next bulky trash day?
Who do I contact if I have questions about trash, recycling, yard waste and other environmental questions?
Trash Collection Questions:
Roswell Sanitation Department
770-641-3807 or 770-641-3961
Roswell Recycling Center
770-442-8822 or 770-641-3715
Yard Waste/Recycling Curbside Collection Questions:
Environmental/Public Works Department
Why doesn’t the trash company take TV’s curbside?
Why doesn't the City pick up construction waste?
Why is there a limit on residential trash can size?
Does the City offer Homestead Exemptions?
The City of Roswell has available two homestead exemptions for homeowners age 65 or older: a $2,000 homestead exemption and a $20,000 homestead exemption for all persons with a combined adjusted gross income less than $40,000.
To qualify you must be 65 as of January 1 of the tax year for which you are applying, and you must own and reside in the home as of January 1 of the tax year for which you are applying.
Both homestead exemption amounts are based on the general millage rate only and do not include the bond millage. Applications for both homesteads must be made at Roswell City Hall, Suite 130.
Once applications are completed it is not necessary to reapply annually unless in future years the combined adjusted gross income exceeds $40,000 or the resident moves from one location in the City of Roswell to another.
Does the City provide trash receptacles and/or recycling bins?
The City does not provide trash receptacles or recycling bins. The homeowner is responsible for obtaining his or her own trash receptacles. Garbage containers should be 32-gallon or 45-gallon metal or plastic containers with a solid bottom and tight fitting lids.
The number of containers allowed depends upon the service you have selected:
- Standard (up to three cans per week not to exceed 100 gallons total)
- Premium (up to six cans per week not to exceed 200 gallons total)
How can I pay my tax and utility bills?
You may pay your utility bills in person at Roswell City Hall, through the US mail, over the phone by calling 770-641-3800 or online at www.roswellgov.com. You may use your Visa, Mastercard or American Express to pay your bill.
You may pay your property tax bill in person at Roswell City Hall, through the US mail or online at www.roswellgov.com. You may use your Visa, Mastercard or American Express to pay your bill.
Is sanitation service included in my property tax bill?
Is there an interest penalty for not paying your taxes by the due date?
Yes. The penalty is a one-time charge of 10 percent plus a $1.50 late filing fee. Interest is charged (accrued) monthly at the rate of .0058 percent. The City of Roswell will also place a lien on properties for non payment of taxes.
What forms of payments are accepted?
The City of Roswell accepts cash, checks, certified checks, money orders, or credit cards (Visa or Mastercard). The City also offers automatic bank draft option to residents having sanitation or water services.
Credit card payments are accepted:
- In person at Roswell City Hall, Suite 130
- Over the phone by calling 770-641-3800 and selecting Option #2
- Online at our website through Online Services, Pay Utility Bills Online
What happens if I do not pay my utility bill?
Can I burn trash or leaves?
Can I get a copy of a Fire Report?
Can the Fire Department burn the old house on my property?
Do you need an appointment to visit the Fire Museum at Roswell Fire Department Station #1?
Does the Fire Department install child car seats?
How can a resident sign-up with Gas South?
How will customers pay their Gas South bills?
What benefits will City of Roswell residents receive?
What is Gas South?
What is the relationship between Gas South and City of Roswell?
What is GIS?
Where can I get a copy of a plat?
Where do I go for help with online mapping?
Where do I go to turn on aerial photos?
Where is my septic tank located?
Where is my sewer tap located?
Please call the Fulton County Public Works Department at 404-730-7400.
How can a golf cart (PTV) be used on City streets?
How can I go somewhere other than within your subdivision or street?
How many people may ride in a golf cart? Can children ride on someone's lap?
Is insurance required?
What are City safety standards for golf carts (PTVs)?
What are the rules for driving golf carts (PTV)?
What do I do if I have an accident in a golf cart (PTV)?
What is a "Personal Transportation Vehicle" (PTV)?
What is the penalty for Golf Cart Ordinance violations?
Where can I drive a golf cart (PTV)?
Who can drive a golf cart on City streets?
Can I sign up for Social Security, Medicare, or Welfare at Roswell City Hall?
Does the City have a job hotline?
Have you received my application?
Where can I get an application for a City job posting?
Applications can be faxed or mailed to an applicant if they do not have internet access or cannot stop by City Hall during regular business hours.
Why is there not a closing date for accepting applications posted on any of the positions listed on the website?
Applications are accepted until the position is filled.
Can a Zoning Board decision be appealed?
Do I need a permit to build a fence?
Building permits are not normally required for fences, but if you are installing a swimming pool it is part of the swimming pool requirements which are permitted and inspected.
How long is a rezoning, concurrent variance, or conditional use permit valid?
What do I need to do to file a development review application?
38 Hill Street
Roswell, GA 30075
You may also visit our offices on the ground floor of Roswell’s City Hall.
Each applicant must complete an applicant orientation meeting prior to submitting the required documents. The Department is unable to accept an application until an orientation meeting has been held with staff.
What do I need to do to file a Historic Preservation Commission Certificate of Appropriateness application?
All applications, which contain checklists of materials required for each, and a meeting calendar can be obtained on this website and from the Community Development Department at:
38 Hill St.
Roswell, GA 30075
You may also visit our offices on the ground floor of Roswell’s City Hall.
Each applicant must complete an orientation with staff prior to submitting the required documents. The Department is unable to accept applications until staff has held an orientation meeting with the applicant.
Can I have a representative from the Police Department come to a homeowners association meeting, business, or club meeting to speak on safety issues or crime prevention?
Does the Police Department check child restraint seats to make sure they are installed correctly?
Does the Police Department have a procedure for reporting and responding to citizen complaints?
Does the Police Department offer programs for youth?
How can I report suspicious activity?
The Police Department Special Investigation Section accepts complaints at 770-640-4260. Information may be given anonymously. For immediate response, contact the Communications Division at 770-640-4100.
At what dollar amount does the City have to do sealed bids?
Do all sealed bids have to be advertised in the paper?
How long does a bid have to be advertised?
How do I reserve a park for a private event?
I would like to deduct my summer camp expenses from my taxes. What is the Tax ID number?
The City of Roswell’s Tax ID number is 586-00-0655.
However, we strongly advise that you consult a tax professional as the City of Roswell Recreation, Parks, Historic and Cultural Affairs Department is not a daycare service, and the IRS may not accept a these costs as a legitimate expenses on tax returns.
Who can I contact to sponsor a Recreation and Parks event?
Katie Troline, Community & Facility Services Manager (770) 641-3705
Who can I contact to volunteer to help with an event or program?
Please visit our website at www. roswellgov.com and click on Recreation & Parks and to view our online brochure and see what programs are being offered, as well as register for the program. You may also call 770-641-3705 for information on programs and any available volunteer opportunities.
Who do I call to rent an athletic field for an event?
Jonathan King, Rentals Coordinator 770-641-3706
Can I Pre-Registering for a Continuing Activity?
If you are currently enrolled in a program that started during the fall/winter session and continues into the spring session, you can be enroll for the spring session before the registration dates listed above. If you were not enrolled during the fall/winter session, you will be required to wait for the spring registration dates. We are sorry for any inconvenience, but there are no exceptions.
Do I Qualify as a Resident?
Residents are those who live within the incorporated city limits of Roswell. If you have a question about whether you meet resident criteria, please call us at 770-641-3705. Only Roswell residents may register during the first week of registration. Non-residents may begin to register during the open enrollment period.
Do I Qualify for Fee Waiver?
Certain Roswell residents age 18 and under may qualify for a total or partial fee waiver. For more information on this program, please call 770-641-3705. If you do qualify for the fee waiver, you must apply in person at the Recreation and Parks Department’s administrative office, 38 Hill Street, Suite 100, prior to registering for an activity.
How Do I Request a Refund or Change Classes?
The refund request and class change request form is available here. Forms are also available at all recreation centers and can be dropped off at any recreation center or mailed to:
Roswell Recreation and Parks Office
Roswell City Hall
38 Hill St.
Roswell, GA 30075
Refund Request Fees:
- A minimum $10 fee will be charged for each refund request.
- A fee equal to 25 percent of the activity fee will be charged if the refund is requested
- 1–5 business days before the start of the activity.
- A fee equal to 50 percent of the activity fee will be charged if a refund is requested on the start date of the activity and before the second meeting date.
Class Change Request Fee
- A fee of $5 will be charged for any class change requests.
Please Note: For athletic programs, tryouts are considered the starting date and the first practice is considered the second meeting date.
Can someone do court-ordered community service or volunteer at the Center?
Yes. Please call 770-442-8822 for more information and to schedule hours.
Do you pay for recyclables such as aluminum cans or other metal?
No, we do not buy any recyclables.
How do I get a recycling bin or a replacement recycling bin?
Call Advanced Disposal for recycling bins at 678-240-9137. Advanced Disposal contracts with the City of Roswell for curbside recycling.
What are the requirements for recycling fluorescent bulbs?
Roswell residents (proof required) may bring up to five (5) 4 foot tube or u-shaped fluorescent bulbs per person per vehicle to the Recycling Center any time during regular operating hours.
What are the requirements for recycling paint?
Roswell residents (proof required) may bring residential quantities (one load of what fits in the trunk of a car, the back of an SUV or minivan or up to a single layer of containers in the bed of a pick-up truck) of liquid latex/oil based paint (not dried out or mixed with cat box filler) in the original can with the original readable label on it. No leaking cans will be accepted.
What are the requirements for shredding?
Roswell residents (proof required) may bring up to two bankers boxes or copy paper-sized boxes of documents (or the equivalent) per vehicle per day any time the Recycling Center is open. Staples do not need to be removed but please remove all metal larger than a staple, all file folders, thick booklets, rubber bands, and plastic or laminated cards. Residents may watch documents being shredded from 1:00 to 4:00 p.m., Tuesday through Saturday. Documents brought other times will be placed in a locked container until the documents can be shredded.
What do you accept for recycling?
What items are NOT accepted?
Chemicals and fuels (also known as Household Hazardous Waste), single-use alkaline batteries, mattresses and box springs, rear projection or wood console televisions, porcelain such as toilets, etc., wood or other construction debris. Please call 770-442-8822 with questions about a specific item before bringing it to the Recycling Center. The Center does accept paint, motor oil, anti-freeze and vegetable oil – these things are considered Household Hazardous Waste.
What items carry a fee for non-residents?
Non-Roswell Resident Fees Apply for the Following:
- Televisions (Flat Screen or CRT): $20/each
- Monitors (Flat Screen of CRT): $20/each
- Tires - off the rim: $2/each (Max 4)
- Tires - on the rim: $15/each (Max 4)
- Appliances with Freon: $20/each
- Appliances without Freon: $10/each
Exact change cash or check accepted. No credit or debit cards.
What services are available only to Roswell residents?
- Document/Paper Shredding
- Paint recycling
- Fluorescent bulb recycling
- Polystyrene recycling
Are dogs allowed?
Are there restrictions on chairs, coolers, etc.?
Can I bring a tent?
Can you bring in food and alcohol?
Do you charge admission for the concerts?
How early can I get to the concerts?
Is there food available for purchase?
Where can I park?
Do I need a permit if I am interested in having temporary signs or banners advertising my event?
If I am interested in a run/walk on the trail system what is the maximum number of participants I may have?
What about recycling and trash at my event?
The City of Roswell can also provide cardboard trash receptacles for $3 each. The event organizer/applicant is responsible for bags to put in the boxes and disposal of the trash.
To make arrangements for use of the mobile recycling trailer or to purchase trash boxes, please contact the Roswell Recycling Center at 770-442-8822 or RecyclingCenter@roswellgov.com.
What if I am interested in serving alcohol at my event?
What if I will be serving or selling food at my event?
What type of insurance is required if I am using a city facility, park, trail or street for my event?
What is the purpose of the stormwater utility?
Can I reduce my fee?
How are stormwater utility fees calculated?
How does the City determine impervious surface for each property?
The City has aerial photographs and maps, which allow the City to determine the impervious area of properties in Roswell.
How much is the fee?
Is it possible to receive a reduction in my fee?
Reduction in fees, otherwise known as an adjustment or credit, will be considered for residential, commercial, and industrial properties.
Since I am paying a stormwater utility fee, can I make a request for an issue near my home?
What is a stormwater utility?
What is considered an impervious surface?
Impervious surfaces are those areas that prevent rainfall from infiltrating into the ground. Examples of typical impervious surfaces found on most properties include rooftops, driveways, sidewalks, patios, parking lots, and storage sheds.
Why is stormwater important?
Why is the stormwater utility fee based on impervious surfaces?
Impervious areas cause stormwater to run-off into streams and rivers rather than soaking into the ground and recharging the water table. The City is required to manage the stormwater runoff.
What was the focus while creating the SEDP?
The SEDP process was guided by three canons established by both the City Council and the Advisory Committee:
• the retention of existing jobs;
• the expansion of existing businesses; and
• the attraction of new investment and jobs to Roswell.
How was the SEDP created?
How will the SEDP be used?
The SEDP is a “menu” of actions tailored to Roswell based on the inclusive vision of the Advisory Committee. However, the SEDP also provides detailed technical documentation explaining the rationale behind the implementation recommendations. The Strategic Economic Development Plan only is the first step towards implementing a coordinated, strategic action plan.
What are Roswell’s current market opportunities?
Housing: There is large demand for affordable, market rate, and luxury rental housing in Roswell and North Fulton County. Without some regulatory and market changes, Roswell’s population may increase more slowly than the rest of the region and erode the competitiveness of Roswell’s commercial market.
Retail Redevelopment: Although Roswell currently is over-supplied in retail space, many of the larger, less competitive sites have the potential for redevelopment. These sites can become transformative projects that increase consumer spending (through new residential development) and decrease the excess retail space (through smaller retail footprints) benefiting all retailers. Selective redevelopment also will improve the viability of the remaining retail developments, as the decreased supply will stabilize rent rates and financial performance.
Class A Office: There will be opportunities as the economy recovers to support Class “A” office development in Roswell at strategic locations. The Holcomb Bridge/400 intersection has development and redevelopment potential to accommodate a substantial amount of new office development. GA9 between the Founder’s Square and Holcomb Bridge/Crossville intersection can accommodate smaller-scale office development (when the market can support new development).
Industrial: The industrial market has immediate opportunities for new development in Roswell. Data indicate much more demand for warehouse and flex space in North Fulton County than there is supply. It is important to balance immediate benefits from industrial development with longer-term opportunities consistent with the stated vision.
Lodging: There may be a market for a hotel type that does not already exist in the Roswell market. A bed & breakfast style concept has been proposed in the Founder’s Square/Canton Street area. This smaller-scale, market niche approach is more feasible than a traditional hotel development and capitalizes on the unique character of this area of Roswell. The City should also encourage new hotel development (in the mid- to long-term) in the areas closest to GA400, as these uses are complementary to the office potential and are strong tax revenue generators.
What are the City’s goals for economic development?
• To increase the awareness, understanding and support for economic development within Roswell;
• To establish the City as a partner in economic development, and
• To enhance Roswell’s economic and fiscal health within context of the North Fulton County market.
The implementation goals, which reflect the expectations the Advisory Committee has established, are:
• To promote the retention and expansion of existing Roswell businesses;
• To cultivate the entrepreneurial spirit of Roswell residents; and
• To foster a market climate attractive to a variety of business sizes and interests.
What economic development issues does the City face?
There is a limited amount of land which has not yet been developed, so future growth will likely require some component of redevelopment. Roswell’s regulations on development are not conducive to redevelopment. Higher density is necessary to make redevelopment fiscally viable and to allow multi-family housing, which is a common component in redevelopment efforts.
What new industries are recommended for Roswell?
Healthcare: Roswell is an ideal location for the expansion of healthcare-related industries. Roswell has a comparatively more mature population that is believed to have a strong desire to age in place. As this population continues to age into their senior years, the demand for medical services likely will increase.
Tech and Corporate: Roswell’s quality of life and ideal location along Georgia 400 make the City very competitive to attract and retain technical, research, consulting, and corporate operations companies, ranging in size from 1-person firms to having thousands of employees.
Entertainment and Recreation: Creating a more diverse and integrated entertainment and recreation industry cluster is consistent with both the stated and implied vision established by the comprehensive plan, this economic development strategy, and numerous previous studies performed for the City. The dining segment has a valuable, but small presence (i.e. Canton Street) that can be expanded. One or more of the historic homes could be an ideal bed and breakfast venue. Other opportunities include expanding community-serving retail and sporting venues (i.e. soccer or softball tournaments).
The next step should be to vet the results with leadership priorities, financial resource availability, and technical capacity. The vetting process should yield a more concrete, workable plan of the most valued and achievable parts of the strategic plan. This annual action plan should then be periodically reviewed and edited for compatibility with the larger vision of the SEDP. This SEDP should not be viewed as the first and final economic development plan for Roswell. The strategy should be reviewed every 5-10 years to accommodate successes, identify new/modified courses of action and calibrate for new market/community climate, and reviewed more frequently in times of extreme market or community transition (i.e. the recent economic downturn).
Why can’t the City continue with the same economic development strategy that has been used in the past?
Previous economic development efforts are not sufficient to position Roswell to succeed in the current economic and market climate of North Fulton County and the entire metropolitan Atlanta area. Those who desire to keep their community ‘the same’ oftentimes do not understand that things have remained the same because their community experienced economic growth. For example, the ability to maintain and operate excellent parks and recreation amenities requires a growing revenue base. Roswell sustained its fiscal strength and high quality of life through real property appreciation and county-wide retail sales tax revenue growth. Since then, Roswell’s economic viability has suffered from market evolution and market competitiveness.
Do I have a say in what my new street name will be?
Every attempt has been made to retain the integrity of the same or similar street name as before with added identifiers for distinction. The City welcomes your input.
How did the street names become an issue?
How long will it take the City to transition to the new street names?
After the community meetings, an agenda request is prepared for the City Council to decide if the street name change should be presented in a public hearing. If the decision is to proceed then the public hearing is advertised at least 15 days before but no more than 30 days prior. Transportation will post signs advertising the public hearing and Community Development will mail notices to affective property owners both must occur 15 days prior to the public hearing.
After approving a street name change, the City Council will set an effective date for the name change. The effective date will be at least 90 days following the date of approval.
How will this change impact me?
These changes will enable emergency responders to assist you in a more timely manner in the event of future emergency situations. However, you will need to notify all service providers, financial institutions, employers, schools, etc. of the change.
When will I be notified of my new street name?
After a street name change is approved, the Department of Planning and Zoning (Community Development) will revise plats and street numbering, as necessary, and advise all affected public agencies and property owners in writing of the name change and effective date.
Why is my street being renamed?
Due to land acquisitions, annexations and the creation of new subdivisions, the City has experienced an increase in our street inventory which has created some street naming issues that the City must address for public safety.
Will my street number remain the same?
Does the City have a policy to help neighborhoods control speeders?
The City has two policies to help. First, our Neighborhood Traffic Calming Policy was established for this reason. It has a method for the neighborhood to implement approved measures that will encourage vehicles to drive slower. It requires a 50% cost sharing between the City and the Homeowner Association (HOA) and a 65% majority in favor of any traffic calming measures through a petition process.
The second policy, called the Residential Traffic Control Enhancement Policy, allows HOAs to use their own funds to purchase and install minor traffic control devices under a Right-Of-Way (ROW) Encroachment Permit issued by RDOT. Contact the Roswell DOT for more information.
How are speed limits set?
There are specific guidelines that must be followed to legally establish and enforce speed limits. Speed limits between 25 and 65 MPH are required to be established on the basis of engineering and traffic surveys. The engineering and traffic surveys include an analysis of roadway conditions, collisions records, and a sampling of the prevailing speed along the subject corridor. The speed limit is generally set within 5 MPH of the prevailing speed as it is assumed the majority of drivers drive at a speed that is safe and prudent for the given roadway and conditions. If posted speed limits are set artificially low, there is disrespect for the speed limits and if they are not set in accordance with the law, they cannot be enforced by the Police Department.
How can I get a speed limit lowered on my street?
How do I get a STOP sign installed on my street?
How do I report a damaged or missing traffic sign?
How do I report a malfunctioning or damaged traffic signal?
How do I report a streetlight that is out?
How do I report potholes, downed trees, dead animals, flooding, ice patches, or other similar hazards present in the roadway?
How frequently are the streets cleaned?
I have a question that isn't answered here. Who can I contact to get it answered?
I have a visibility concern at an intersection. How do I report it?
What are those cables you see stretched across the roadway?
What is the right-of-way along my road?
Subdivision Parcel – Community Development will have the final plats for subdivisions within the City. The plat will indicate the existing right-of-way.
Non-subdivision Parcel – Community Development has individual files for properties, based on street addresses, which should have a plat of the property with the existing right-of-way at the time of the survey. The right-of-way may have changed over time particularly if a road improvement took place after the property survey was generated.
No Right-of-Way Available – Contact a survey company to provide up-to-date and legally binding parcel boundaries which include road right-of-way widths.
When will my road be resurfaced?
The City routinely collects and tracks pavement ratings for all City streets and prioritizes what streets will be paved during each paving season (April-October). In addition, the City receives money from the Georgia DOT to pave small segments of roadway. The roadways needing paving are prioritized from the City Pavement Management System. If a roadway has low pavement rankings, the repaving of that road will be higher in priority. The amount of annual paving varies on the amount of available funding. Contact the Roswell DOT at 770-594-6420 for more information or to find out information on your street.
Who determines the traffic signal timing?
Will my road be widened in the future?
Are there items that are exempt from taxation?
(1) The sale or use of any type of fuel used for off-road heavy-duty equipment, off-road farm or agricultural equipment, or locomotives;
(2) The sale or use of jet fuel to or by a qualifying airline at a qualifying airport;
(3) The sale or use of fuel that is used for propulsion of motor vehicles on the public highways;
(4) The sale or use of energy used in the manufacturing or processing of tangible goods primarily for resale;
(5) The sale or use of motor fuel as defined under paragraph (9) of Code Section 48-9-2 for public mass transit; or
(6) The purchase or lease of any motor vehicle pursuant to Code Section 48-5C-1
Can the tax be renewed at the end of the five (5) year period?
How are funds distributed?
How can the money be spent?
How long will the T-SPLOST last?
How much will it cost?
Is Public Transit Funding Part of November’s T-SPLOST Referendum for Cities Outside of Atlanta?
What does Roswell plan to do with its share of the T-SPLOST?
What does the ballot question look like outside the City of Atlanta?
What is a T-SPLOST?
When will the T-SPLOST collection begin?
When will the vote take place?
Who will pay the sales tax?
Why do we need it?
Will the tax cause GDOT to give less money to the City?
Does the UDC affect the whole city or just certain areas?
The UDC applies to the entire City.
Does the UDC allow the development of tall buildings within the city?
Under the proposed UDC, 94 percent of the land area within the city will remain 3 stories or less. Six percent of the land area in the City will be designated between four and eight story buildings with the proposed UDC. These properties are located predominately in corridors such as Alpharetta Highway and Holcomb Bridge Road, and nodes such as the SR 400 interchange.
How does the UDC help economic development in Roswell?
How will the UDC help the redevelopment of areas that need it in Roswell?
I live in a nice subdivision in Roswell. How is the UDC going to affect my neighborhood?
Roswell has some run down strip centers. Will the UDC help improve these centers?
The UDC can encourage strip center owners to redevelop or improve their properties by making available increased development opportunities and a wider range of uses on their properties. Rules for expansion of these sites will also ensure improvement of existing centers over time.
What does the City hope the UDC will accomplish for Roswell?
What is a Unified Development Code?
A Unified Development Code is a regulatory tool that integrates zoning, subdivision and design standards into a single, comprehensive set of regulations.
Will the UDC adversely affect the City’s infrastructure such as the stormwater system, sewer and water lines?
Will the UDC affect property taxes?
Will the UDC change the character of our community? If so, how?
Will the UDC increase property values in Roswell?
The UDC itself is not responsible for property values; however, it can promote quality development, which in turn supports increased property values.
Won’t the UDC allow developers to build whatever they want and the City will have no control over what they build? How can that be a good thing for Roswell?
Won’t the UDC bring more apartments or apartment complexes into Roswell?
Not one more apartment than is allowed now under the current zoning code can be built under the UDC without it going through the public hearing process.
Properties that are currently zoned for apartments will retain their zoning designation.
Under the UDC, if apartment complex property owners wish to redevelop their property and increase the number of apartments, they must go before Mayor & Council through the public hearing process just as they do under the current zoning code.
Under the UDC’s new Mixed-Use categories if apartments are proposed to be built, they must go before Mayor & Council through the public hearing process just as they do today under the current zoning code.
Can I pressure wash my house?
For more information, please visit epd.georgia.gov.
Can I use my irrigation system?
Irrigation allowed daily at any time of the day by anyone:
- Commercial agricultural operations as defined in Code Section 1-3-3;
- Capture and reuse of cooling system condensate or storm water in compliance with applicable local ordinances and state guidelines;
- Reuse of gray water in compliance with Code Section 31-3-5.2 and applicable local board of health regulations adopted pursuant thereto;
- Use of reclaimed waste water by a designated user from a system permitted by the Environmental Protection Division of the department to provide reclaimed waste water;
- Irrigation of personal food gardens;
- Irrigation of new and replanted plant, seed, or turf in landscapes, golf courses, or sports turf fields during installation and for a period of 30 days immediately following the date of installation;
- Drip irrigation or irrigation using soaker hoses;
- Hand watering with a hose with automatic cutoff or handheld container;
- Use of water withdrawn from private water wells or surface water by an owner or operator of property if such well or surface water is on said property;
- Irrigation of horticultural crops held for sale, resale, or installation;
- Irrigation of athletic fields, golf courses, or public turf grass recreational areas;
- Installation, maintenance, or calibration of irrigation systems; or
Can I wash my car?
For more information, please visit epd.georgia.gov.